New
#1
New Dell Inspiron, activates, won't validate to download from MS
New Dell from Dell. I log into MS and activate W7 sp1. I try to download the MSR Profile tool from Download WSRProfile from Official Microsoft Download Center
I hit "continue", takes me to Genuine W Validation page at Genuine Windows Validation - Microsoft Download Center
I hit "continue", "genuinecheck.exe" downloads, I run it. Window pops up, ~"Code not available. May be due to tech difficulties, or you may be running an unsupported OS. Close and try again. error code 0x80072f07."
Search shows error code 0x80072f07 is windows mobile version 5 code message"Synchronization could not be completed. Try again later." Troubleshooting info. is "This error code is an Internet error that is typically temporary. Try to synchronize again later."
Search shows this error code is common with Dell machines trying to validate when downloading windows updates. This error code is related to security Active Sync used with Windows Mobile device security. But search shows many inquiries to Dell and MS about this code are from users NOT on mobile devices.
The Inspiron is in my home on 4G LTE dedicated wireless connection from local broadband provider. Roommate's new HP W7 sp1 laptop DOES validate, no problem, sitting right next to my machine on same 4G LTE connection.
I have tried the validation procedure, both the "auto" method and alternate manual method on IE, FF, and Chrome, many times. Always -> same error.
However, automatic windows updates download and install flawlessly on my Dell (validation not required) x 20 at least... BTW, I am not running an unsupported OS.
This most recent version of MSR Profile tool that I am trying to download doesn't seem to be available from any other source than MS.
Yes, I can upload MSR Profile tool from roommate's HP to thumb drive, and then download it from thumb drive to my Dell, but issue remains - and will come up again - downloading from MS when pre-validation is required, but fails, and download is blocked.
Suggestions?
Last edited by brillohead; 03 Dec 2012 at 21:31. Reason: add info