KB2538243 Windows update keeps failing.

ivanv · 05 Dec 2012

Hello,

Below are the details of the security update that keeps failing.

I have tried the Windows trouble shooter without succes. Fixit without succes.
.Net framework repair without succes. Manual download did not want to work either.

Would anyone have some other ideas?

Ivan

Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

Installation date: ‎5-‎12-‎2012 11:30

Installation status: Failed

Error details: Code 64C

Update type: Important

A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information:
MS11-025: Description of the security update for Visual C++ 2008 SP1 Redistributable Package: June 14, 2011

Help and Support:
Microsoft Support

NoelDP · 06 Dec 2012

Please follow the instructions at Windows Update Posting Instructions and post the data - then we can see what we're dealing with.

ivanv · 06 Dec 2012

Attachment 244556

Hi NoelDP,

Hope this will help.

and I got the following error code with today's windows update (2 succeeded and the same old one did not)

Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

Installation date: ‎6-‎12-‎2012 10:47

Installation status: Failed

Error details: Code 64C

Update type: Important

A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information:
MS11-025: Description of the security update for Visual C++ 2008 SP1 Redistributable Package: June 14, 2011

Help and Support:
Microsoft Support

Thanks for taking the time.

Ivan

NoelDP · 07 Dec 2012

Download the update, and try installing it offline - Microsoft Update Catalog

(there's no obvious problems in the logs)

ivanv · 07 Dec 2012

Hi NoelDP
What do you mean with installing it offline?
Do you mean dnld it and the disconnect the internet and the install?

Ivan

NoelDP · 07 Dec 2012

Just download and install it ouside of Windows Update - no need to disconnect.

ivanv · 07 Dec 2012

ok

at first the installation would not work b/c it could not find the source code?
then it suggested to install using their recommended settings - that seemed to pass.

How do I know it worked?

NoelDP · 07 Dec 2012

Do manual check for Windows Updates, and see whether it still wants to install the patch.
If it does, please post another MGADiag report.

I'm a little confused by your screenshot, I admit! - do you actually have a drive F:?? (If so, what type is it? Hard drive partition, or Oprical drive?)

ivanv · 08 Dec 2012

Hi Noel,

It is still in the list to be updated. So the installation did not work yet.

My F drive is a hard drive partition.

NoelDP · 08 Dec 2012

Carp! - my carefully prepared response got lost in a connection failure

Let's see what we can find out...
Open an Elevated Command Prompt, and run teh following commands....

ICACLS C:\
ICACLS F:\
DIR C:\vc_red.msi /S
DIR F:\vc_red.msi /S

Post the results

Please try running the following 'Fixit' - Fix problems with programs that can't be installed or uninstalled

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.