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Windows Not Genuine Build 7601
Hi all
I'm a newbie to this forum and do not speak computer tech language - please be gentle and advise in simple terms. I hope I'm in the right place.
I have a problem with my daughters laptop - "This copy of Windows is not genuine Build 7601" appeared in the bottom right corner - since then the laptop has slowly deteriorated in performance and has become incredibly slow, almost dead. Nothing seems to run on it properly - no programs, no internet or very very slow to load- Nothing appears to respond well. Its hit and miss as to whether it starts up properly.
The laptop is 2-3 years old and came with pre installed software - it is a Dell and was bought direct from Dell.
Prior to this the laptop worked fine. I'm using a separate PC to post this thread. Also I do not know how to run the various diagnostic reports mentioned in threads so will need simple instructions
Any suggestions?
Thanks
Trevor