System Update Readiness Tool problem...

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  1. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #21

    [QUOTE=randun;2214950]
    NoelDP said:
    If WU indicates that it's awaiting installation, then see what happens if you install it :)



    Download the SP1 Refresh for your language and edition from the links on these pages...

    Heidoc - Microsoft DR Download links

    The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)

    Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

    Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)

    Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

    Follow the instructions in this tutorial - https://www.sevenforums.com/tutorials/3413-repair-install.html
    - and they should help you get through it (it's not as difficult as it looks!)


    Good luck with it!
    I reviewed your post again. If I'm interpreting your instructions correctly, instead of me using Langa's repair install method, I would use the following step in the SevenForums tutorial, correct? I'll not start anything until I hear back from you!

    5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB


    Note
    If you do not have a Windows 7 with SP1 installation DVD/USB, then you can download the latest official Windows 7 with SP1 ISO file here: Dell Community - Windows 7 ISO Downloads, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install with using this step.


    A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
    NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.
    B) Go to Go to step 7 below.
    [/ QUOTE]

    Sorry to be asking so many questions, but I fall into the category that Murphy's Law hangs over my head like a plague. :)

    Something in the SF method above has me totally confused or I'm simply missing the boat...

    Okay as a prerequisite, the instructions state "If you do not have a Windows 7 with SP1 installation DVD/USB, then you can download the latest official Windows 7 with SP1 ISO file..."

    Then the next step is "A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay..." then jump to Step 7 to begin the reinstall process while my retail DVD is in the drive.

    If so, why is the ISO copy created & where is it used? Or, is it considered th retail version now?
      My Computer


  2. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #22

    NoelDP said:
    If WU indicates that it's awaiting installation, then see what happens if you install it :)



    Download the SP1 Refresh for your language and edition from the links on these pages...

    Heidoc - Microsoft DR Download links

    The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)

    Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

    Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)

    Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

    Follow the instructions in this tutorial - https://www.sevenforums.com/tutorials/3413-repair-install.html
    - and they should help you get through it (it's not as difficult as it looks!)


    Good luck with it!
    I finally saw the light & figured out that I should use the ISO DVD that I created to use during the repair reinstall process.

    Well, Murphy's Law caught me!

    After Checking Compatibilty was running it stopped & the desktop log that was created noted:*

    "The followingissues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

    Windows needs to be restarted so necessary changes to system files can be*made before continuing."

    So, if I restart, are there other logs that will be created & what tasks am I to complete?
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    Please run SFC and CheckSUR again, and post the new logs

    The run the Fixit from here... How do I reset Windows Update components?
    and do a manual Check for updates.
      My Computer


  4. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #24

    NoelDP said:
    Please run SFC and CheckSUR again, and post the new logs

    The run the Fixit from here... How do I reset Windows Update components?
    and do a manual Check for updates.
    Just so I'm clear, so I run the diagnostics prior to restarting? Tx
      My Computer


  5. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #25

    NoelDP said:
    Please run SFC and CheckSUR again, and post the new logs

    The run the Fixit from here... How do I reset Windows Update components?
    and do a manual Check for updates.
    I went ahead & ran SFC & CheckSur prior to restarting. Results are:

    =============
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Randy>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.
    C:\Users\Randy>
    =============

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 17.0
    2012-12-17 08:17
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    Summary:
    Seconds executed: 573
    No errors detected

    So, things look good here, eh?

    Will now run WU Fixit Tool.
      My Computer


  6. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #26

    NoelDP said:
    Please run SFC and CheckSUR again, and post the new logs

    The run the Fixit from here... How do I reset Windows Update components?
    and do a manual Check for updates.
    WU Fixit Tool Results
    ==============
    Windows Update
    Issues found
    Repair Windows Update components
    Detected
    Windows Update components must be repaired
    Not Run

    Issues checked
    Repair default Windows Update locations
    Checked

    Issues found
    ��
    Repair Windows Update components Detected
    Repairing Windows Update components frequently resolves common Windows
    Update errors

    Windows Update components must be repaired
    Not Run

    One or more Windows Update components are configured incorrectly
    Issues checked
    ��
    Repair default Windows Update locations Checked
    Change Windows Update locations to Windows default settings

    Default Windows Update data locations have changed
    Not Run

    The location where Windows Update stores data has changed and must be
    repaired
    Detection details
    Collection information
    Computer Name:
    RD-VAIO

    Windows Version:
    6.1

    Architecture:
    amd64

    Time:
    Monday, December 17, 2012 8:35:57 AM

    Publisher details
    Windows Update
    Resolve problems that prevent you from updating Windows.
    Package Version:
    4.0.2.20110211

    Publisher: Microsoft Corporation
    =====================
    WU Fixit Tool Results Post-repair
    =====================
    Windows Update
    Issues found
    Repair Windows Update components
    Fixed
    Windows Update components must be repaired
    Succeeded

    Issues checked
    Repair default Windows Update locations
    Checked

    Issues found
    ��
    Repair Windows Update components Fixed
    Repairing Windows Update components frequently resolves common Windows
    Update errors

    Windows Update components must be repaired
    Succeeded

    One or more Windows Update components are configured incorrectly
    Issues checked
    ��
    Repair default Windows Update locations Checked
    Change Windows Update locations to Windows default settings

    Default Windows Update data locations have changed
    Not Run

    The location where Windows Update stores data has changed and must be
    repaired
    Detection details
    Collection information
    Computer Name:
    RD-VAIO

    Windows Version:
    6.1

    Architecture:
    amd64

    Time:
    Monday, December 17, 2012 8:35:57 AM

    Publisher details
    Windows Update
    Resolve problems that prevent you from updating Windows.
    Package Version:
    4.0.2.20110211

    Publisher: Microsoft Corporation
    =============================
    Performed manual check for updates --> 3 optional updates found --> Did not select as to not invoke explorer.exe crash

    Well, what's next? Restart Win 7 normally, i.e. (not bootable ISO DVD)?
      My Computer


  7. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #27

    If you want to see the WU log, I uploaded it to my SkyDrive account (https://skydrive.live.com/redir?resi...M1U7PtTvgqdUTQ).
      My Computer


  8. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #28

    NoelDP said:
    Please run SFC and CheckSUR again, and post the new logs

    The run the Fixit from here... How do I reset Windows Update components?
    and do a manual Check for updates.
    All diagnostics ran without a hitch this time. Currently reinstalling. Will let you know how everything comes out.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    <fingers crossed>
      My Computer


  10. Posts : 43
    Windows 7 Home Ultimate 64-bit
    Thread Starter
       #30

    NoelDP said:
    <fingers crossed>
    Well Houston, the Eagle has (finally) landed! :)

    After a lengthy process everything seems to be working nominally again with one rather annoying exception.

    I still have a black desktop & when I tried to open Personalization to set a new theme Windows Explorer crashed! ARGH! This was another issue I had along with the WU & Explorer crashes. However, when I accessed Personalization again through the CP I was able to set a new desktop theme. Any thoughts on why that may have happened?

    Thanks again for your assistance!
      My Computer


 
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