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Windows Update Client failed to detect with error 0x80070bc9 - Looping
Hi all,
System: Win 7 Prof 64 bit SP1.
Automatic updates went into loop few days ago,when the installation of optional update KB2506143 failed. Log files had several entries with 0x80070bc9 error. Inspite of hiding the update the problem persisted.
Tried lot of microsoft fix it's, few other stuffs and the current state of the computer is,
a. After I login into the system. Windows update says, "Check for updates for your computer" with RED Check Mark. Always install updates to enhance your computer's security ....
b. When I invoke "Check for updates" button. After sometime, it shows, "Restart your computer to install important updates. Windows can't update important files and services while system is using them. save any open ......
c. If I invoke "Restart now' button, it would repeat to step #a. This is in a loop now. (no more updates are visible in the screen including the hidden updates).
ReportingEvents.log file:
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... 8024a005 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024a005.
... 80070bc9 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070bc9.
80070bc9 is the one which is appearing for the past 2 weeks.
windows update.log file:
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2012-12-22 11:43:37:369 1056 d64 Agent * Windows Update access disabled: No
2012-12-22 11:43:37:385 1056 d64 DnldMgr Download manager restoring 0 downloads
2012-12-22 11:43:37:400 1056 d64 AU ########### AU: Initializing Automatic Updates ###########
2012-12-22 11:43:37:400 1056 d64 AU # AU disabled through User preference
2012-12-22 11:43:37:400 1056 d64 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2012-12-22 11:43:37:400 1056 d64 AU # Will display featured software notifications (User preference)
2012-12-22 11:43:37:400 1056 d64 AU Initializing featured updates
2012-12-22 11:43:37:400 1056 d64 AU Found 0 cached featured updates
2012-12-22 11:43:37:712 1056 d64 Report *********** Report: Initializing static reporting data ***********
2012-12-22 11:43:37:712 1056 d64 Report * OS Version = 6.1.7601.1.0.65792
2012-12-22 11:43:37:712 1056 d64 Report * OS Product Type = 0x00000030
2012-12-22 11:43:37:728 1056 d64 Report * Computer Brand = Dell Inc.
2012-12-22 11:43:37:728 1056 d64 Report * Computer Model = Vostro 430
2012-12-22 11:43:37:728 1056 d64 Report * Bios Revision = 2.4.0
2012-12-22 11:43:37:728 1056 d64 Report * Bios Name = Default System BIOS
2012-12-22 11:43:37:728 1056 d64 Report * Bios Release Date = 2011-01-13T00:00:00
2012-12-22 11:43:37:728 1056 d64 Report * Locale ID = 16393
2012-12-22 11:43:37:728 1056 d64 AU Successfully wrote event for AU health state:0
2012-12-22 11:43:37:728 1056 d64 AU Successfully wrote event for AU health state:0
2012-12-22 11:43:37:728 1056 d64 AU AU finished delayed initialization
2012-12-22 11:43:42:731 1056 1884 Report CWERReporter finishing event handling. (00000000)
OutputReport.txt
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Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
CheckSur.LOG
==========
No errors detected
Windows Update Posting Steps:
~~~~~~~~~~~~~~~~~~~~~
1. Installed SURT. no issues
2. SFC Scan. No issues
3. Windows Update screen shots attached
4. Log collection. Zip attached.
Anyway to fix windows update without reinstalling Windows 7?
Thanks,
Vasanth
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