Problem with Windows Update Error Code 800B0100

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  1. n2gc
    Posts : 46
    W8 Pro, W7 bogus Ultimate [resolved] watch what ya buy at ebay. W7 Pro, Vista Prem, Xp Pro
       New #1

    Problem with Windows Update Error Code 800B0100


    Having a prob with this code. Will not update. I've tried all the patches shown here
    including the stand alone installer, Fix It, with firewall off and other things but
    nothing is working. So following the guide tutorial for posting a ZIP of the CBS,
    here it is. I did the stand alone install and all it did was put one hotfix file in
    but sorry I didn't get the number. Did a SFC /SCANNOW and it went all the way
    and didn't do anything that I could see. The code pops up when trying to update.

    No updates have been done on this unit. There was another User on here, but that
    User got deleted by someone trying to fix all the viruses that were on this unit and
    I'm trying to get it going. The W7 64 bit was pre-installed on this unit. The Recovery
    partition was deleted OR this unit never came with back up discs. It is a HP DV4-2058NR.

    I have a number of W7 Discs but all the COA's have been used, or I'd just do a
    reformat and fresh install. So my only resort as far as I know is to try and get
    this current install going again. Here is the CBS.

    Any help is really appreciated, thanks
    n2gc
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  3. n2gc
    Posts : 46
    W8 Pro, W7 bogus Ultimate [resolved] watch what ya buy at ebay. W7 Pro, Vista Prem, Xp Pro
    Thread Starter
       New #2

    Sorry I forgot to add these two. I don't if there were needed or not.
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    There's no sign of problems in your SFC/CBS log - but there are a number of problems in the CheckSUR log.

    I can't deal with these tonight, but I'll work on them tomorrow - if you haven't heard from me before tomorrow night, SHOUT!
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  6. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #4

    n2gc: If you have the Win7 disks, you can re-install with them.

    Just use the COA on the machine sticker (bottom, side, or battery compartment). You cannot use the COA to upgrade - for that you'll need a new license.

    It is perfectly legal to use the COA on the machine to reinstall the same product (Home, Ultimate, Professional, etc) shipped on the machine using any Windows install meda.

    You might consider downloading the SP1 iso from the Dell site so you don't have to go through as many updates. Googl DEll Win7 ISO
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    There is NO NEED to either reinstall or clean install at this stage !
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  8. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #6

    Sorry Noel, our posts were as two ships passing in the night. I wrote mine solely in resonse to n2gc saying they weren't opposed to reinstalling. More of an option than a suggestion.

    You posted "I'll look at trying to resolve the checksur issues...." at the same time I finished writing my post and had not seen yours.

    Anyway, if the issues in checksur can be resolved - great! I'll leave this up to you and n2gc.

    Bill
    .
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Thanks for the prod - This slipped through my net! :)

    Here's the list of files that need repair - so it doesn't slip though again....
    Code:
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.256.cat
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Windows Update Package Replacement

    Warning:     this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Please download the file n2gc-packages.zip from my SkyDrive https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526 and save this to your Desktop.
    2. Right-click on the file and select Extract All...
    3. Tick the box labelled Show extracted files when complete then click Extract
    4. A window will open with 30 files in it (hopefully!)
    5. copy the files into the following folder

    C:\Windows\Temp\CheckSur\Servicing\Packages

    1. Run the System Update Readiness Tool (SURT) again
    2. When the SURT finishes installing,
    Attach C:\Windows\Logs\CBS\CheckSUR.log and CheckSUR.persist.log files to your reply.
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  12. n2gc
    Posts : 46
    W8 Pro, W7 bogus Ultimate [resolved] watch what ya buy at ebay. W7 Pro, Vista Prem, Xp Pro
    Thread Starter
       New #9

    I'm very sorry in taking so long to get back. The owner decided to "upgrade"
    to W8 Pro, so this was done. Thanks all, so much for trying to help with this
    problem. I'm very grateful.
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Ah well - see you again sometime :)
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