Windows is not a genuine copy (Build 7601) after system image restore


  1. Posts : 38
    Windows 7 Ultimate x64
       #1

    Windows is not a genuine copy (Build 7601) after system image restore


    Friend of mines laptops harddrive was dying, so I created a system image and that restored it to a new hdd. Now, a month later he is getting a Windows is not a genuine copy (Build 7601). Tried reentering the product code, but did not work. Here is the MGADiag report:
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-49TT7-W7YRQ-V8JQV
    Windows Product Key Hash: kYpxGRP5N9cfhN2bEbW2samiZEk=
    Windows Product ID: 00371-OEM-8992671-00251
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {592E6C97-9FD4-4484-A323-FCBC3DF1F258}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{592E6C97-9FD4-4484-A323-FCBC3DF1F258}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V8JQV</PKey><PID>00371-OEM-8992671-00251</PID><PIDType>2</PIDType><SID>S-1-5-21-1240234028-1879295045-3149387023</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ56 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.03</Version><SMBIOSVersion major="2" minor="6"/><Date>20100707000000.000000+000</Date></BIOS><HWID>C9383507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B1E3C6ED2DFF738</Val><Hash>WDaUIUKond+bKwZkKl39NZajMRY=</Hash><Pid>81602-924-4634713-68878</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700251-02-1033-7600.0000-3112012
    Installation ID: 021122885756255335160685152182245606657280151181496066
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: V8JQV
    License Status: Notification
    Notification Reason: 0xC004F032.
    Remaining Windows rearm count: 4
    Trusted time: 12/17/2012 5:40:39 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:10:2012 18:26
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJQ0A4pTlMF6f9Rg4I1+gmJuCNBaf/bFVrg=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-MPC
      FACP			HPQOEM		SLIC-MPC
      HPET			HPQOEM		SLIC-MPC
      BOOT			HPQOEM		SLIC-MPC
      MCFG			HPQOEM		SLIC-MPC
      ASF!			HPQOEM		SLIC-MPC
      SLIC			HPQOEM		SLIC-MPC
      SSDT			PmRef		Cpu0Cst
      SSDT			PmRef		Cpu0Cst
    Thanks,
    Jack
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    You may have to get it phone activated.
      My Computer

  3.    #3

    If it is Upgrade version then do the quick registry workaround given in Option Three of Clean Install with a Upgrade Windows 7 Version to activate Upgrade version on a new or cleaned HD.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Please first try recreating Licensing Store.

    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe

    After a couple of seconds the Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report
      My Computer


 

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