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#11
Hi markg2 their is a step #5 that will post logs and information that is necessary. Sometime printing out the instructions makes it easier to follow along when you are doing these things.
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Windows Update Posting Instructions
5. Start a New Thread
Please do not post in another thread saying that you require assistance, it makes things very confusing. If you have a problem that you would like help with, please start a new thread of your own!
Your post should include the error codes from step #3 and the CBS.zip file created in step #4. Here's how to attach it to your post:
Screenshots and Files - Upload and Post in Seven Forums
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Notice the darker part of the instruction. The error codes and logs are needed so you can get help.