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Windows 7: Windows Check for updates keeps running-all installation/updates fail

07 Jan 2013   #71
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Perfect - thanks.
Please run the commands from post #69, now


My System SpecsSystem Spec
.
07 Jan 2013   #72
GreenHeron32

Windows 7 Home Premium, 64-bit OS
 
 

Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\windows\system32>DIR C:\Windows\System32\LogFiles\WMI\RtBackup /S
 Volume in drive C is OS
 Volume Serial Number is 7C4E-86D4
File Not Found

C:\windows\system32>ICACLS C:\Windows\System32\LogFiles\WMI\RtBackup\*.*
C:\Windows\System32\LogFiles\WMI\RtBackup\*.*: Access is denied.
Successfully processed 0 files; Failed processing 1 files

C:\windows\system32>ATTRIB C:\Windows\System32\LogFiles\WMI\RtBackup\*.*
File not found - C:\Windows\System32\LogFiles\WMI\RtBackup\*.*

C:\windows\system32>
My System SpecsSystem Spec
07 Jan 2013   #73
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Now that's quite interesting - ICACLS shouldn't in theory even see the files, let alone get an Access Denied error.
Let's see if we can tie it down a little

Please run the following commands, and post the results.

ICACLS C:\Windows\System32\Logfiles\WMI\RTBackup
ICACLS C:\Windows\System32\Logfiles\WMI
ICACLS C:\Windows\System32\Logfiles
ICACLS C:\Windows\System32
My System SpecsSystem Spec
.

07 Jan 2013   #74
GreenHeron32

Windows 7 Home Premium, 64-bit OS
 
 

Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\windows\system32>ICACLS C:\Windows\System32\Logfiles\WMI\RTBackup
C:\Windows\System32\Logfiles\WMI\RTBackup NT AUTHORITY\SYSTEM:(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>ICACLS C:\Windows\System32\Logfiles\WMI
C:\Windows\System32\Logfiles\WMI NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                 NT AUTHORITY\LOCAL SERVICE:(OI)(CI)(F)
                                 NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(F)
                                 BUILTIN\Administrators:(OI)(CI)(F)
                                 BUILTIN\Performance Log Users:(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>ICACLS C:\Windows\System32\Logfiles
C:\Windows\System32\Logfiles NT SERVICE\TrustedInstaller:(I)(F)
                             NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                             NT AUTHORITY\SYSTEM:(I)(F)
                             NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                             BUILTIN\Administrators:(I)(F)
                             BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                             BUILTIN\Users:(I)(RX)
                             BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                             CREATOR OWNER:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>ICACLS C:\Windows\System32
C:\Windows\System32 NT SERVICE\TrustedInstaller:(F)
                    NT SERVICE\TrustedInstaller:(CI)(IO)(F)
                    NT AUTHORITY\SYSTEM:(M)
                    NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
                    BUILTIN\Administrators:(M)
                    BUILTIN\Administrators:(OI)(CI)(IO)(F)
                    BUILTIN\Users:(RX)
                    BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                    CREATOR OWNER:(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>
My System SpecsSystem Spec
07 Jan 2013   #75
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

They all look normal

PLease open an Elevated Command Prompt, and run the following commands (1 at a time!)
I only need the number of files and directories found - not the full list (you'll see why)

DIR C:\Windows /AR /S
DIR C:\Windows\System32 /AR /S
DIR C:\Windows\System32 /AH /S

(and it's bedtime here - so no hurry!)
My System SpecsSystem Spec
07 Jan 2013   #76
GreenHeron32

Windows 7 Home Premium, 64-bit OS
 
 

at the end of the 3rd command - it says

221 files
42 directories
My System SpecsSystem Spec
08 Jan 2013   #77
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - I should have made it clearer....
I need the summaries from each command - not just the last one
My System SpecsSystem Spec
08 Jan 2013   #78
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I think I got sidetracked somewhere
After you've done the above please open an Elevated Command Prompt, and run the following commands - post the results.

DIR C:\Windows\servicing\version
REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" /S
DIR C:\Windows\winsxs\trustedinstaller.exe /S
My System SpecsSystem Spec
08 Jan 2013   #79
GreenHeron32

Windows 7 Home Premium, 64-bit OS
 
 

Oops! Sorry, this first command had 1079 files and 204 directories.The second is 12 and 3 respectively. and the last was 221 and 42. Thanks!
My System SpecsSystem Spec
08 Jan 2013   #80
GreenHeron32

Windows 7 Home Premium, 64-bit OS
 
 

Here are the results. Sorry if I am misunderstanding :0 let me know if I need to redo anything. Also, when you list several commands - I need to do them one at a time correct? ( I think a few times ago, I copied the whole list of commands and pasted!


Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\windows\system32>DIR C:\Windows\servicing\version
 Volume in drive C is OS
 Volume Serial Number is 7C4E-86D4

 Directory of C:\Windows\servicing\version

10/28/2010  08:14 AM    <DIR>          .
10/28/2010  08:14 AM    <DIR>          ..
10/28/2010  08:14 AM    <DIR>          6.1.7600.16385
               0 File(s)              0 bytes
               3 Dir(s)  185,279,954,944 bytes free

C:\windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Version" /S
ERROR: The system was unable to find the specified registry key or value.

C:\windows\system32>DIR C:\Windows\winsxs\trustedinstaller.exe /S
 Volume in drive C is OS
 Volume Serial Number is 7C4E-86D4

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-trustedinstaller_31bf385
6ad364e35_6.1.7600.16385_none_ed02252b66d7bca2

07/13/2009  06:39 PM           194,048 TrustedInstaller.exe
               1 File(s)        194,048 bytes

     Total Files Listed:
               1 File(s)        194,048 bytes
               0 Dir(s)  185,279,954,944 bytes free

C:\windows\system32>
My System SpecsSystem Spec
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 Windows Check for updates keeps running-all installation/updates fail




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