Windows Check for updates keeps running-all installation/updates fail

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #71

    Perfect :) - thanks.
    Please run the commands from post #69, now
      My Computer


  2. Posts : 47
    Windows 7 Home Premium, 64-bit OS
    Thread Starter
       #72

    Code:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\windows\system32>DIR C:\Windows\System32\LogFiles\WMI\RtBackup /S
     Volume in drive C is OS
     Volume Serial Number is 7C4E-86D4
    File Not Found
    
    C:\windows\system32>ICACLS C:\Windows\System32\LogFiles\WMI\RtBackup\*.*
    C:\Windows\System32\LogFiles\WMI\RtBackup\*.*: Access is denied.
    Successfully processed 0 files; Failed processing 1 files
    
    C:\windows\system32>ATTRIB C:\Windows\System32\LogFiles\WMI\RtBackup\*.*
    File not found - C:\Windows\System32\LogFiles\WMI\RtBackup\*.*
    
    C:\windows\system32>
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #73

    Now that's quite interesting - ICACLS shouldn't in theory even see the files, let alone get an Access Denied error.
    Let's see if we can tie it down a little

    Please run the following commands, and post the results.

    ICACLS C:\Windows\System32\Logfiles\WMI\RTBackup
    ICACLS C:\Windows\System32\Logfiles\WMI
    ICACLS C:\Windows\System32\Logfiles
    ICACLS C:\Windows\System32
      My Computer


  4. Posts : 47
    Windows 7 Home Premium, 64-bit OS
    Thread Starter
       #74

    Code:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\windows\system32>ICACLS C:\Windows\System32\Logfiles\WMI\RTBackup
    C:\Windows\System32\Logfiles\WMI\RTBackup NT AUTHORITY\SYSTEM:(OI)(CI)(F)
    
    Successfully processed 1 files; Failed processing 0 files
    
    C:\windows\system32>ICACLS C:\Windows\System32\Logfiles\WMI
    C:\Windows\System32\Logfiles\WMI NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                     NT AUTHORITY\LOCAL SERVICE:(OI)(CI)(F)
                                     NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(F)
                                     BUILTIN\Administrators:(OI)(CI)(F)
                                     BUILTIN\Performance Log Users:(OI)(CI)(F)
    
    Successfully processed 1 files; Failed processing 0 files
    
    C:\windows\system32>ICACLS C:\Windows\System32\Logfiles
    C:\Windows\System32\Logfiles NT SERVICE\TrustedInstaller:(I)(F)
                                 NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                                 NT AUTHORITY\SYSTEM:(I)(F)
                                 NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                                 BUILTIN\Administrators:(I)(F)
                                 BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                                 BUILTIN\Users:(I)(RX)
                                 BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                                 CREATOR OWNER:(I)(OI)(CI)(IO)(F)
    
    Successfully processed 1 files; Failed processing 0 files
    
    C:\windows\system32>ICACLS C:\Windows\System32
    C:\Windows\System32 NT SERVICE\TrustedInstaller:(F)
                        NT SERVICE\TrustedInstaller:(CI)(IO)(F)
                        NT AUTHORITY\SYSTEM:(M)
                        NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
                        BUILTIN\Administrators:(M)
                        BUILTIN\Administrators:(OI)(CI)(IO)(F)
                        BUILTIN\Users:(RX)
                        BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                        CREATOR OWNER:(OI)(CI)(IO)(F)
    
    Successfully processed 1 files; Failed processing 0 files
    
    C:\windows\system32>
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #75

    They all look normal

    PLease open an Elevated Command Prompt, and run the following commands (1 at a time!)
    I only need the number of files and directories found - not the full list (you'll see why)

    DIR C:\Windows /AR /S
    DIR C:\Windows\System32 /AR /S
    DIR C:\Windows\System32 /AH /S

    (and it's bedtime here - so no hurry!)
      My Computer


  6. Posts : 47
    Windows 7 Home Premium, 64-bit OS
    Thread Starter
       #76

    at the end of the 3rd command - it says

    221 files
    42 directories
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #77

    Sorry - I should have made it clearer....
    I need the summaries from each command - not just the last one :)
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #78

    I think I got sidetracked somewhere
    After you've done the above please open an Elevated Command Prompt, and run the following commands - post the results.

    DIR C:\Windows\servicing\version
    REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" /S
    DIR C:\Windows\winsxs\trustedinstaller.exe /S
      My Computer


  9. Posts : 47
    Windows 7 Home Premium, 64-bit OS
    Thread Starter
       #79

    Oops! Sorry, this first command had 1079 files and 204 directories.The second is 12 and 3 respectively. and the last was 221 and 42. Thanks!
      My Computer


  10. Posts : 47
    Windows 7 Home Premium, 64-bit OS
    Thread Starter
       #80

    Here are the results. Sorry if I am misunderstanding :0 let me know if I need to redo anything. Also, when you list several commands - I need to do them one at a time correct? ( I think a few times ago, I copied the whole list of commands and pasted!


    Code:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\windows\system32>DIR C:\Windows\servicing\version
     Volume in drive C is OS
     Volume Serial Number is 7C4E-86D4
    
     Directory of C:\Windows\servicing\version
    
    10/28/2010  08:14 AM    <DIR>          .
    10/28/2010  08:14 AM    <DIR>          ..
    10/28/2010  08:14 AM    <DIR>          6.1.7600.16385
                   0 File(s)              0 bytes
                   3 Dir(s)  185,279,954,944 bytes free
    
    C:\windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Co
    mponent Based Servicing\Version" /S
    ERROR: The system was unable to find the specified registry key or value.
    
    C:\windows\system32>DIR C:\Windows\winsxs\trustedinstaller.exe /S
     Volume in drive C is OS
     Volume Serial Number is 7C4E-86D4
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-trustedinstaller_31bf385
    6ad364e35_6.1.7600.16385_none_ed02252b66d7bca2
    
    07/13/2009  06:39 PM           194,048 TrustedInstaller.exe
                   1 File(s)        194,048 bytes
    
         Total Files Listed:
                   1 File(s)        194,048 bytes
                   0 Dir(s)  185,279,954,944 bytes free
    
    C:\windows\system32>
      My Computer


 
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