Windows 7 Build 7601 This copy of Windows is not genuine

Ladybeetle64 · 22 Jan 2013

This message started appearing suddenly after using this computer for nearly 2 years. It was purchased 2nd hand with Windows 7 Ultimate already installed and did not come with any discs or paperwork. I'm not sure how to run a diagnostic to obtain the kind of reports that I have seen on the forums. Would appreciate any assistance. Thank you!

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E2529B08-55E9-485B-AC9C-E13ECF6CEC46}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E2529B08-55E9-485B-AC9C-E13ECF6CEC46}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1446014706-1112974102-2305659030</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D610                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20051002000000.000000+000</Date></BIOS><HWID>8E973E07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B4731799DF39D00</Val><Hash>TE2IkmLeZINNu18+rAJgSV4jzMk=</Hash><Pid>73931-640-1790864-57387</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-2782011
Installation ID: 007835467356196785326710812294427975857416335365954265
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 1/22/2013 2:32:29 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:22:2013 13:48
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAnJ8cfRnImHPKhUIjlLBorTYT1nPG6eIo

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		CPi R  
  FACP			DELL  		CPi R  
  MCFG			DELL  		CPi R  
  ASF!			DELL  		CPi R  
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist

NoelDP · 22 Jan 2013

You have a major problem.
Your machine was manufactured in 2005 - but the Windows 7 Product Key in use is valid only on machines which shipped with Windows 7 installed.

At a guess, I would say that you just got around to installing Service Pack 1?
SP1 was designed to remove and block most of the known Activation Exploits of the day - thereby notifying the users of their counterfeit installs.

It seems that you purchased this machine 'used' with a counterfeit install of Windows 7.
For what version and edition of Windows is it licensed, according to the COA sticker on the case?

Ladybeetle64 · 22 Jan 2013

The COA sticker on the case is for Windows XP Home Edition. The seller claimed to have loaded a legitimate Windows 7 Ultimate upgrade. Is my only recourse to purchase a license key now (which I cannot afford as I am currently unemployed)?

NoelDP · 22 Jan 2013

Either new Full License for Windows 7 Ultimate (the most expensive possible option) or an Upgrade License for whichever edition of Windows 7 you can afford.

The cheapest option is to order a set of XP Recovery disks for your PC from Dell (unless you know someone with a similar machine who has a set?).

Since the machine apparently happily runs Win 7, I'd see what your options are in terms of the Upgrade - Do you really need Ultimate? Do you even need Pro? If Windows 7 Home Premium, or even Home Basic, would do, they are considerably cheaper.

There's also the possibility of upgrading to Windows 8 - which may be a more complex procedure, but may be cheaper if you can do it before they close the upgrade offer later in the month - you'd need to run the Upgrade assistant first to see if your hardware is up to it.

Billgo · 25 Jan 2013

Go to control panel--programs & features--near top left click on installed updates--look for kb971033--highlight this and then click uninstall. Problem solved.

NoelDP · 25 Jan 2013

Uninstalling KB971033 will NOT cure the problem.