New
#1
Windows 7 update fails and Windows not genuine message is appearing
Computer built 06/2011 with Windows Pro 64 bit. Overheating caused a RAM failure and video card failure. During repairs, upgraded Intel SSD. First, Windows update started failing and just recently, started receiving the "not genuine message". Tried reactivating which was successful. Still getting message.
Thanks for any help.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE22 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-2PTHX-DT934-MYBWR Windows Product Key Hash: ipdRLOPew5UJgGVO19MbmWUF78E= Windows Product ID: 00371-221-4947576-86755 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {ACCD9039-E441-4797-8B78-6DFA665A664B}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120830-0333 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office XP Professional with FrontPage - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2f89_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80070057 File Mismatch: C:\Windows\system32\wat\npwatweb.dll[7.1.7600.16395], Hr = 0x80070057 File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80070057 File Mismatch: C:\Windows\system32\wat\watweb.dll[7.1.7600.16395], Hr = 0x80070057 File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80070057 File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x80070057 File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x80070057 File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80070057 File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x80070057 File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80070057 File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x80070057 File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80070057 File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80070057 File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80070057 File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x80070057 File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x80070057 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{ACCD9039-E441-4797-8B78-6DFA665A664B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MYBWR</PKey><PID>00371-221-4947576-86755</PID><PIDType>5</PIDType><SID>S-1-5-21-4282894846-3689709937-3069669273</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1401</Version><SMBIOSVersion major="2" minor="6"/><Date>20110222000000.000000+000</Date></BIOS><HWID>B11E3B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>4AE985DCC4DE604</Val><Hash>zqUR0hE/l7up4A0GKsSAk7DM8xI=</Hash><Pid>54185-640-0867867-17719</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="17" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00172-221-494757-00-1033-7601.0000-3612012 Installation ID: 003346419530477806856736465835385966634210672585949822 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: MYBWR License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 12/31/2012 1:32:36 PM Windows Activation Technologies--> HrOffline: 0x8004FE22 HrOnline: N/A HealthStatus: 0x0000000000002800 Event Time Stamp: 12:31:2012 12:51 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui HWID Data--> HWID Hash Current: NgAAAAEAAQABAAEAAgADAAAAAwABAAEAHKJGzno7Gl0a3TylrIsOp2I9zEVHVex+HoJMAS5z OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I SSDT AMICPU PROC
Last edited by Dwarf; 01 Jan 2013 at 04:58. Reason: Code box