Windows 7 is not genuine but it is

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  1. Posts : 297
    Windows 7 Professional 64-bit (6.1, Build 7601)
    Thread Starter
       #11

    @NoelDP: What do you mean by other problems? Also I'll show you the high RAM usage even if the program is not that heavy supposedly it should be in the 30-48% RAM usage area on my perfectly working system before this happened.
      My Computer


  2. Posts : 297
    Windows 7 Professional 64-bit (6.1, Build 7601)
    Thread Starter
       #12

    Well I have news about SFC and CHKDSK. First of all I still have problems donwloading the MGADiag, Second CHKDSK didn't found any bad sectors or bad indexes. I can still use Windows Media Player and Microsoft Office without any problems, I can still play games. Also I have a question what happens if this problem is not solved lets say 35 days have passed what would happen? Can I still use my PC? Will some programs will not work? And last why is my upload speed is better than my download speed? I tried to upload the 13 Mb CBS file (but fails because of exceeded file size) fast but not download a 2 Mb file? What kind of sorcery is this?
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    I see you have elements of Kaspersky, and McAfee, as well as a fully-installed MSE - I'd recommend uninstalling Kaspersky and McAfee, and using their removal tools to clean up afterwards.
    the open an elevated Command Prompt window and run NETSH WINSOCK RESET and reboot on request.
    Have you ever had another AV installed?
      My Computer


  4. Posts : 297
    Windows 7 Professional 64-bit (6.1, Build 7601)
    Thread Starter
       #14

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
    Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
    Windows Product ID: 00346-OEM-8992752-50008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.002
    ID: {976FCDEA-1B4B-4A86-A359-7FE617A07A3D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\patrick\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{976FCDEA-1B4B-4A86-A359-7FE617A07A3D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TJHTH</PKey><PID>00346-OEM-8992752-50008</PID><PIDType>2</PIDType><SID>S-1-5-21-1684045860-3113741293-3062281249</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-CPC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100812000000.000000+000</Date></BIOS><HWID>E51C3907018400F8</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAJJRuYox4fhJI5Kp2gjsgTs4lDqIG12o4Rso=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-CPC
      FACP			HPQOEM		SLIC-CPC
      HPET			HPQOEM		SLIC-CPC
      MCFG			HPQOEM		SLIC-CPC
      OEMB			HPQOEM		SLIC-CPC
      GSCI			HPQOEM		SLIC-CPC
      SSDT			HPQOEM		SLIC-CPC
    I think the problem was the browser earlier when I said it was slow I was using chrome but when I switched to safari it was better.
    Also I have 4 MSE, Kaspersky, McAfee, and Iobit Malware Fighter. I'll do what you posted
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    According to the report, the WAT update (KB971033) is not yet installed.
    The problem with activation is that the BIOS SLIC table is not visible to the OS - which may simply mean that you've updated the BIOS with a non-compliant version.


    Having said that - there are a number of problems.

    The major one, is....
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012


    This can cover a multitude of sins - so we need to go back to basics.....


    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.


    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your response.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    I would uninstall ANY software from IOBIT - it's almost all scareware designed to empty your pockets and fill theirs.
      My Computer


  7. Posts : 2,663
    Windows 8.1 Pro x64
       #17

    NoelDP said:
    I would uninstall ANY software from IOBIT - it's almost all scareware designed to empty your pockets and fill theirs.
    Plus they blatantly stole the MBAM definitions, then denied it despite all the evidence collected by Malwarebytes:

    IOBit Steals Malwarebytes&#39; Intellectual Property - Malwarebytes Forum
      My Computer


  8. Posts : 297
    Windows 7 Professional 64-bit (6.1, Build 7601)
    Thread Starter
       #18

    @NoelDP: Luckily I downloaded the free version, I also removed all of my AV except for MSE, removed all Iobit software. I used system restore after it updated thats why the update was not installed. I uploaded the CBS.zip and also what is the meaning of this "you've updated the BIOS with a non-compliant version."?
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Your CBS log reveals only one bad file
    Code:
     Line 80483: 2013-01-04 10:12:19, Info                  CSI    000001a0 [SR] Repairing 1 components
     Line 80484: 2013-01-04 10:12:19, Info                  CSI    000001a1 [SR] Beginning Verify and Repair transaction
     Line 80485: 2013-01-04 10:12:19, Info                  CSI    000001a2 [SR] Cannot repair member file [l:32{16}]"tsmxuui3.dll.mui" of prnts003.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 80486: 2013-01-04 10:12:19, Info                  CSI    000001a3 [SR] Cannot repair member file [l:32{16}]"tsmxuui3.dll.mui" of prnts003.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
     Line 80487: 2013-01-04 10:12:19, Info                  CSI    000001a4 [SR] This component was referenced by [l:192{96}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514.INF_prnts003"
     Line 80488: 2013-01-04 10:12:19, Info                  CSI    000001a5 [SR] Could not reproject corrupted file [ml:520{260},l:104{52}]"\??\C:\Windows\System32\spool\drivers\w32x86\3\en-US"\[l:32{16}]"tsmxuui3.dll.mui"; source file in store is also corrupted
     Line 80493: 2013-01-04 10:12:19, Info                  CSI    000001a7 [SR] Repair complete
    However, there are a large number of failures in the running logs.

    I'll create a fix for the file error, and we'll see if that changes anything significant, and work on the rest - back later.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    I've uploaded a file - rainxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
    Please download and save it.
    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    This should create a folder C:\rainxx
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.
    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\rainxx
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\rainxx
    or
    DIR E:\rainxx

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\rainxx <drive>:\windows\winsxs /y /i /s /v /h

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and attach the new CBS.log file to your reply

    Also run a new MGADiag report, and post the result.
      My Computer


 
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