KB2724197 Keeps Installing, No New Updates Since


  1. Blewyn
    Posts : 35
    Windows 7 Ultimate
       New #1

    KB2724197 Keeps Installing, No New Updates Since


    KB2724197 - a 15KB update - constantly pops up as a new update on my Windows Update, despite having been installed several times. I have had no new updates now for some weeks, only this 15kb one shows up. I have downloaded the standalone version and used that, and tried to install it without my AV software running, but it still persists. It does not show up in the list of installed updates in Programs & Features.

    Can you help ?
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  3. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #2

    Try the "Cleanup Utility" |MG| Windows Installer CleanUp Utility 7.2 Download
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    Please do NOT use the cleanup utility - it is known to break things! (which is why MS withdrew it)

    Please follow the Windows Update Posting Instructions and post the requested data.
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  6. Blewyn
    Posts : 35
    Windows 7 Ultimate
    Thread Starter
       New #4

    Here's the solution that worked for me - the 3step procedure detailed at

    http://forums.whirlpool.net.au/archive/2007914

    After rebooting I suddenly had 43 new security updates to download !!
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    It's always a good idea to get diagnostics first - you wouldn't want to be treated for a wart, when you have melanoma, would you?
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