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Windows 7: KB2724197 Keeps Installing, No New Updates Since

12 Jan 2013   #1
Blewyn

Windows 7 Ultimate
 
 
KB2724197 Keeps Installing, No New Updates Since

KB2724197 - a 15KB update - constantly pops up as a new update on my Windows Update, despite having been installed several times. I have had no new updates now for some weeks, only this 15kb one shows up. I have downloaded the standalone version and used that, and tried to install it without my AV software running, but it still persists. It does not show up in the list of installed updates in Programs & Features.

Can you help ?


My System SpecsSystem Spec
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13 Jan 2013   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
13 Jan 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please do NOT use the cleanup utility - it is known to break things! (which is why MS withdrew it)

Please follow the Windows Update Posting Instructions and post the requested data.
My System SpecsSystem Spec
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15 Jan 2013   #4
Blewyn

Windows 7 Ultimate
 
 

Here's the solution that worked for me - the 3step procedure detailed at

http://forums.whirlpool.net.au/archive/2007914

After rebooting I suddenly had 43 new security updates to download !!
My System SpecsSystem Spec
15 Jan 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It's always a good idea to get diagnostics first - you wouldn't want to be treated for a wart, when you have melanoma, would you?
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 KB2724197 Keeps Installing, No New Updates Since




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