Windows is reporting it isn't genuine


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    Windows is reporting it isn't genuine


    I am having some problems with Windows 7 Ultimate 64 bit that match exactly with this thread - Windows is reporting it isn't genuine, Validation code 0x8004FE21

    Here are the exact results from the commands that you told us to enter.

    DIR C:\Windows\sppwinob.* /s
    icacls c:\windows\system32\sppwinob.dll
    sfc /scanfile=c:\windows\system32\sppwinob.dll
    icacls c:\windows\system32\sppwinob.dll

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Kurt>DIR C:\Windows\sppwinob.* /s
    Volume in drive C is Win7
    Volume Serial Number is 7682-E636

    Directory of C:\Windows\System32

    07/13/2009 08:41 PM 418,816 sppwinob.dll
    1 File(s) 418,816 bytes

    Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..-spp-plugin-windows_3
    1bf3856ad364e35_6.1.7600.16385_none_6daf1bf0165f608f

    07/13/2009 08:41 PM 418,816 sppwinob.dll
    1 File(s) 418,816 bytes

    Total Files Listed:
    2 File(s) 837,632 bytes
    0 Dir(s) 641,957,888 bytes free

    C:\Users\Kurt>icacls c:\windows\system32\sppwinob.dll
    c:\windows\system32\sppwinob.dll NT SERVICE\TrustedInstaller:(F)
    BUILTIN\Administrators:(RX)
    NT AUTHORITY\SYSTEM:(RX)
    BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Kurt>sfc /scanfile=c:\windows\system32\sppwinob.dll


    Windows Resource Protection did not find any integrity violations.

    C:\Users\Kurt>icacls c:\windows\system32\sppwinob.dll
    c:\windows\system32\sppwinob.dll NT SERVICE\TrustedInstaller:(F)
    BUILTIN\Administrators:(RX)
    NT AUTHORITY\SYSTEM:(RX)
    BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Kurt>

    Any responses would be nice.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    In order to completely troubleshoot Windows validation & activation issues, please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    Windows Genuine and Activation Issue Posting Instructions

    Regards,
    Golden
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    As Golden says - we need the full report from MGADiag to be able to properly diagnose the problem.
    There are literally thousands of reasons why your machine may be showing as non-genuine, and without the report, we have no idea where to start looking.
      My Computer


 

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