New
#11
**CAUTION** mistakes made in the registry can lead to an unbootable system!!**
Please open Regedit (Click on the Start button, and type REGEDIT in the search box - hit the Enter key and accept the warning prompt)
Navigate in the left pane to the
HKEY_USERS
key and double-click to expand it.
You'll see a list there - on or more of the items will be
S-1-5-21-<long string of numbers>-xxxx
If there's more than one entry then we'll have to work out which one refers to your login - post back with a list of the final set on numbers (xxxx in the example above) in each entry, and close Regedit
If it's only the one entry, double-click on that to expand it.
Navigate to the
\Software\Microsoft\Windows\CurrentVersion\User Shell Folders
key
and right-click on it - select Export.
Call the file NPusf.reg and save it to your desktop
Close Regedit
attach the NPusf.reg rile to your reply.