This computer is not running genuine windows

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    **CAUTION** mistakes made in the registry can lead to an unbootable system!!**
    Please open Regedit (Click on the Start button, and type REGEDIT in the search box - hit the Enter key and accept the warning prompt)

    Navigate in the left pane to the
    HKEY_USERS
    key and double-click to expand it.
    You'll see a list there - on or more of the items will be
    S-1-5-21-<long string of numbers>-xxxx

    If there's more than one entry then we'll have to work out which one refers to your login - post back with a list of the final set on numbers (xxxx in the example above) in each entry, and close Regedit

    If it's only the one entry, double-click on that to expand it.
    Navigate to the
    \Software\Microsoft\Windows\CurrentVersion\User Shell Folders
    key
    and right-click on it - select Export.
    Call the file NPusf.reg and save it to your desktop
    Close Regedit

    attach the NPusf.reg rile to your reply.
      My Computer


  2. Posts : 14
    windows 7 proffessional
    Thread Starter
       #12

    Right. Attached are the results for the SUR scan.

    There are two keys on HKEY_USERS:

    1002 (and 1002_classes)
    1012 (and 1012_classes)

    Thanks again for the help :). Sorry about the unzipped files by the way.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Good - no errors detected in the CheckSUR :)
    Interesting that you have those numbers - the numbers are generated sequentially whenever a new user is created, and never re-used - so you've created at least 13 profiles on this machine at some time, and deleted all but two.
    Working on the basis that it's likely that your Account is likely to be the earlier one created, we'll us that one....

    Open Regedit again (it should open at the same place it was when you closed it - if not, navigate to the HKU key)
    Open the
    S-1-5-21-<long string of numbers>-1002
    key, and right-click on the
    Volatile Envronment
    subkey

    Select Export and save it as NP1002.reg
    Do the same thing for the -1012 key, calling it NP1012.reg

    Exit Regedit, and post both files, and we'll see what we can see.
      My Computer


  4. Posts : 14
    windows 7 proffessional
    Thread Starter
       #14

    The 1012 one doesn't appear to have a volatile environment subkey and I'm pretty sure that I've never made 12 accounts before, pretty sure I've only ever used the one in fact. Anyway here is 1002's subkey.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    Ah! - I see what at least part of the problem is.
    Your User Profile name is two words - christianname<space>surname - and the CMD interpreter treats it as such, rather than as a single string.

    I'm no sure whether this could lead to other problems elsewhere - but I think it may be easy enough to get around in the CMD window.

    let's test it

    Open an Elevated Command Prompt, and run the following commands - hopefully the second one will pass and produce the desired result....

    DIR %USERPROFILE%\D*.*
    DIR "%USERPROFILE%"\D*.*
      My Computer


  6. Posts : 14
    windows 7 proffessional
    Thread Starter
       #16

    The first command said that the system cannot find the file specified.
    The 2nd command gave this result:

    C:\Windows\system32>DIR "%USERPROFILE%"\D*.*
    Volume in drive C is OS
    Volume Serial Number is B845-7168

    Directory of C:\Users\christiannamesurname

    21/01/2013 17:40 <DIR> Desktop
    20/01/2013 23:02 <DIR> Documents
    21/01/2013 01:28 <DIR> Downloads
    31/07/2012 10:22 <DIR> Dropbox
    0 File(s) 0 bytes
    4 Dir(s) 104,891,478,016 bytes free
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Good - we're partway there, then :)

    Now let's try the same syvtax at the output side.... and produce some relevant data in the process....

    Please open an Elevated Command Prompt, and run the following commands

    Code:
    DIR C:\Windows\sppcomapi.* /S >>"%userprofile%"\desktop\scaregnp.log
    ICACLS C:\Windows\sppcomapi.* /T >>"%userprofile%"\desktop\scaregnp.log
    ATTRIB C:\Windows\sppcomapi.* /S >>"%userprofile%"\desktop\scaregnp.log
    each command will take a minute or two to run
    That should create a file on the desktop - scaregnp.log - please attach it to your reply.
    (If that works, we'll do the rest of the ones from the earlier post)
      My Computer


  8. Posts : 14
    windows 7 proffessional
    Thread Starter
       #18

    Results:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>DIR C:\Windows\sppcomapi.* /S >>"%userprofile%"\desktop\scar
    egnp.log

    C:\Windows\system32>ICACLS C:\Windows\sppcomapi.* /T >>"%userprofile%"\desktop\s
    caregnp.log
    C:\Windows\CSC\v2.0.6\sppcomapi.*: Access is denied.

    C:\Windows\system32>ATTRIB C:\Windows\sppcomapi.* /S >>"%userprofile%"\desktop\s
    caregnp.logDIR C:\Windows\sppcomapi.* /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>ICACLS C:\Windows\sppcomapi.* /T >>"%userprofile%"\desktop\s
    caregnp.log
    C:\Windows\CSC\v2.0.6\sppcomapi.*: Access is denied.

    C:\Windows\system32>ATTRIB C:\Windows\sppcomapi.* /S >>"%userprofile%"\desktop\s
    caregnp.log
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Hmm - one unexpected error, but it's not an important one, and the command does work.

    Now for the registry queries.....

    Code:
    REG QUERY HKCR\AppID\sppcomapi.dll  /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\AppID\{6D9A7A40-DDCA-414E-B48E-DFB032C03C1B} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\CLSID\{00BC7EAE-28D5-4310-BE9F-11526A7FA37F} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\CLSID\{0A14D3FF-EC53-450f-AA30-FFBC55BE26A2} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\CLSID\{179CC917-3A82-40E7-9F8C-2FC8A3D2212B} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\CLSID\{8A99553A-7971-4445-93B5-AAA43D1433C5} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\CLSID\{A49211A1-022F-43D7-BC55-D787C66ACF8E} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\CLSID\{A4DDCA2B-E73C-40C5-83B1-9F40269D0B0D} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\CLSID\{CD8534F7-B1CE-4A6B-B7CD-AA4AE578A20A} /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.ElevationConfig /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.LicensingPackage /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.LicensingPackage.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.LicensingStateTools /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.LicensingStateTools.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.LicensingStatusData /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.LicensingStatusData.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.ModemActivation /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.ModemActivation.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.OfflineActivation.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.OnlineActivation.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.SPPLUAObject.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.TokenActivation.1 /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.TokenActivation /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\SppComApi.SPPLUAObject /S >>"%userprofile%"\desktop\scaregnp.log
    REG QUERY HKCR\TypeLib\{B0C2A63F-AFF8-40E3-B42D-8A542DC909EC} /S >>"%userprofile%"\desktop\scaregnp.log
    These should run pretty quickly - and add on to the end of the existing file, so please upload that again at the end.
      My Computer


  10. Posts : 14
    windows 7 proffessional
    Thread Starter
       #20

    I would spoiler this but I'm not sure how...

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG QUERY HKCR\AppID\sppcomapi.dll /S >>"%userprofile%"\des
    ktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\AppID\{6D9A7A40-DDCA-414E-B48E-DFB032C03C1B}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\CLSID\{00BC7EAE-28D5-4310-BE9F-11526A7FA37F}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\CLSID\{0A14D3FF-EC53-450f-AA30-FFBC55BE26A2}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\CLSID\{179CC917-3A82-40E7-9F8C-2FC8A3D2212B}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\CLSID\{8A99553A-7971-4445-93B5-AAA43D1433C5}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\CLSID\{A49211A1-022F-43D7-BC55-D787C66ACF8E}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\CLSID\{A4DDCA2B-E73C-40C5-83B1-9F40269D0B0D}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\CLSID\{CD8534F7-B1CE-4A6B-B7CD-AA4AE578A20A}
    /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.ElevationConfig /S >>"%userprofile%
    "\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingPackage /S >>"%userprofile
    %"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingPackage.1 /S >>"%userprofi
    le%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStateTools /S >>"%userprof
    ile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStateTools.1 /S >>"%userpr
    ofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStatusData /S >>"%userprof
    ile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStatusData.1 /S >>"%userpr
    ofile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.ModemActivation /S >>"%userprofile%
    "\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.ModemActivation.1 /S >>"%userprofil
    e%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.OfflineActivation.1 /S >>"%userprof
    ile%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.OnlineActivation.1 /S >>"%userprofi
    le%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.SPPLUAObject.1 /S >>"%userprofile%"
    \desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.TokenActivation.1 /S >>"%userprofil
    e%"\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.TokenActivation /S >>"%userprofile%
    "\desktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\SppComApi.SPPLUAObject /S >>"%userprofile%"\d
    esktop\scaregnp.log

    C:\Windows\system32>REG QUERY HKCR\TypeLib\{B0C2A63F-AFF8-40E3-B42D-8A542DC909EC
    } /S >>"%userprofile%"\desktop\scaregnp.log

    C:\Windows\system32>
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:03.
Find Us