Win7 dropped activation


  1. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       #1

    Win7 dropped activation


    This was strange. After a fresh install via DVD I had to phone in to get a laptop activated. Once I got the code Windows accepted it instantly and pronounced the install Activated.

    I went ahead and did a bunch of automated updates via local store. When I came back this morning I found that Windows was now DE-activated! I had to go through the entire phone process again.

    I'm wondering if the new anti-piracy update has something to do with this. And I hope it doesn't happen again, especially on the machine described here.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

       Note
    In order to completely troubleshoot Windows validation & activation issues, please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    More info: Windows Genuine and Activation Issue Posting Instructions
      My Computer


  3. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #3

    Thanks. I'll keep that in mind if this happens again.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Run it now and post the results - we can have a look at the file and determine if there are conditions that will cause problems in the future.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    For what it's worth, this was possibly caused by driver updates - most likely the Ethernet driver or WLAN driver (or both).
    If the system is now fully updated, then with any luck it will never happen again :)
      My Computer


  6. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #6

    Ok, here it is.

    If this was caused by a mere network adapter update - and yes, all drivers were updated on this machine - not only does that seem very weird, it presents a quandary. I like to get the Activation behind me before I invest a lot of time updating a system. If this is the case, I will have to reverse the order, which I will not like to do. And wouldn't this mean that every machine that dares to update drivers may have the same problem?


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XM26F-BX9CR-QWRTQ
    Windows Product Key Hash: km+4bgdjB5S9IlSLFCbo4HLW7aQ=
    Windows Product ID: 00359-OEM-9815982-42966
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E6B46E11-60F5-4C6C-862F-68DED94B3ABF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E6B46E11-60F5-4C6C-862F-68DED94B3ABF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QWRTQ</PKey><PID>00359-OEM-9815982-42966</PID><PIDType>8</PIDType><SID>S-1-5-21-2594003245-1312404176-2861976021</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.65</Version><SMBIOSVersion major="2" minor="6"/><Date>20121023000000.000000+000</Date></BIOS><HWID>4EB63307018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-159-842966-02-1033-7601.0000-0262013
    Installation ID: 005166968413425871300864701140773601981673842475720956
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QWRTQ
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 1/27/2013 2:19:49 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:26:2013 16:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GGouKagXGxONGBIbAXEVPB+EOtcXQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-MPC
      FACP			HPQOEM		SLIC-MPC
      HPET			HPQOEM		SLIC-MPC
      BOOT			HPQOEM		SLIC-MPC
      MCFG			HPQOEM		SLIC-MPC
      ASF!			HPQOEM		SLIC-MPC
      SLIC			HPQOEM		SLIC-MPC
      ASPT			HPQOEM		SLIC-MPC
      SSDT			PmRef		CpuPm
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    I almost always wait on activation until I have all available updates installed - then activate, and go back and pick up any new ones I want/need.
    I'm still working out how to approach Windows 8 installation/activation, since it likes to insist on activation as soon as connected to the internet,
      My Computer


 

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