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Windows 7: Need help to resolve Windows 7 Update error.

30 Jan 2013   #1

Windows 7 64 bit
Need help to resolve Windows 7 Update error.

The Windows Update in my dell Inspiron laptop has stopped working for more than 6 months now. When i click on the update icon it tells me computer needs to be restarted, it did not work. Anyway I have tried various solutions available on internet but nothing helped. I cannot find the Update service when i search in services.msc section. Is it that some virus has corrupted .dll registry files in my laptop?
I have even tried copying the wuauserv registry files from a healthy laptop but the issue wasn't resolved.
Can someone please help me fix it?

My System SpecsSystem Spec
30 Jan 2013   #2

Windows 7 Home Premium 64 Bit


As a start, download and run this Fix it from Microsoft,

I know the error below is slightly different to urs, But the FIX is for Windows update is generic

Error: Failure configuring Windows updates. Reverting changes. Do not turn off your computer when you try to install Windows Updates
My System SpecsSystem Spec
30 Jan 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please follow the Windows Update Posting Instructions and post the results.
My System SpecsSystem Spec


 Need help to resolve Windows 7 Update error.

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