windows update error code 80080005 windows 7 64 bit

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  1. Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       #31

    Hi Noel,

    I just wanted to let you know that I posted 'nplist2.log' as requested. I am home today, due to a lovely snow storm hitting our area, so, if you have any questions, I will be available to respond reasonably quickly. No rush at all..

    Cheers,

    Jim
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #32

    Sorry - I mislaid my power supply, so I'm playing catchup at present.
    Back later...
      My Computer


  3. Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       #33

    lol, no worries at all..

    Thank you
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #34

    Finally caught up so I can concentrate on some of the knottier ones :)

    I can't see anything obviously amiss in those listings.

    There are slight anomalies in the C:\Windows\ServiceProfiles\LocalService folder - where you have 94 files showing as hidden (I have less than 30) - and the C:\Windows\System32\config folder (100/70)

    I'm also a little puzzled as to why co many oem*.inf files are tagged as hidden - although I can't see it causing any problems.

    Please upload the Windows System and Application Event logs so I can take a look - it may help isolate your problem.


    To do this
    run the following commands in an Elevated Command Prompt, (to copy them to the desktop) then compress and upload the copies.

    COPY C:\Windows\System32\winevt\Logs\application.evtx %userprofile%\desktop\apps.evtx
    COPY C:\Windows\System32\winevt\Logs\System.evtx %userprofile%\desktop\Sys.evtx
      My Computer


  5. Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       #35

    Hi Noel,

    on both of these, what copied to the desktop was the following:

    MMC could not create the snap-in

    MMC could not create the snap-in. The snap-in might not have been installed correctly.

    Name: Event Viewer
    CLSID:FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}

    This was the same on both events.

    Thank you.

    Jim
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #36

    That would only happen if you attempted to open the files - not simply copy or compress them.
      My Computer


  7. Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       #37

    Hmmm,

    Okay, I copied each one in to the command prompt, it created the folders on the desktop, I compressed them. Note on each, (before compression), it has a red circle with a "X" and a yellow triangle with a exclamation mark. I did compress them and have attached. I hope it works this time..

    So sorry.
    windows update error code 80080005 windows 7 64 bit Attached Files
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #38

    Unfortunately, both files are corrupted - I'll have to see if I can work out a way to read what's there.
      My Computer


  9. Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       #39

    Is it something I'm doing wrong Noel? Or, are they corrupted before I copy them to the desktop?
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #40

    I think it's the originals that are corrupted - possibly by a broken service
    I don't think I'll be able to pull anything sensible out of the data left, and they aren't much use to you as they are anyhow (and may be causing further problems) so we should delete them.
    I'm just trying to work out how best to do it - there is no simple article available that I can see.
    Please run the following commands, and we'll see what the Event services are actually doing, so we can decide how to approach it.

    SC QUERYEX EVENTLOG
    SC QUERYEX WINMGMT
    SC QUERYEX WECSVC
    SC QUERYEX SCHEDULE
    SC QUERYEX HTTP

    post the results.
      My Computer


 
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