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Windows 7: My Build is not Authentic Windows

07 Feb 2013   #1

Windows 7 Ultimate
My Build is not Authentic Windows

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-PJ4M8-7DY73-G8DKK
Windows Product Key Hash: c/iufNajOvujef8qEhEQYghrSgM=
Windows Product ID: 00426-067-6096412-86393
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {BF44FA00-CEC0-4B3F-9EF8-571F73531716}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BF44FA00-CEC0-4B3F-9EF8-571F73531716}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G8DKK</PKey><PID>00426-067-6096412-86393</PID><PIDType>5</PIDType><SID>S-1-5-21-901427672-646094685-4123537662</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1207   </Version><SMBIOSVersion major="2" minor="6"/><Date>20091207000000.000000+000</Date></BIOS><HWID>74763707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5FC55332D1AEF22</Val><Hash>7zk09pMvISdbHvZxFL1620+1JqY=</Hash><Pid>81602-913-1006905-68533</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-609641-00-1033-7601.0000-0372013
Installation ID: 016071021294435862362116421611682404165336763723078344
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: G8DKK
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 2/7/2013 9:36:07 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:6:2013 18:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   120709  APIC1510
  FACP   120709  FACP1510
  HPET   120709  OEMHPET 
  MCFG   120709  OEMMCFG 
  OEMB   120709  OEMB1510
  ASPT   120709  PerfTune
  OSFR   120709  OEMOSFR 
  SSDT   DpgPmm  CpuPm
My Windows 7 Ultimate has been installed since May 2010. Yesterday evening I got the black screen as a background saying " Windows 7 Build 7601 This copy of windows is not genuine." I bought this on an ebay auction for $149.99 and the product was described as "Brand New Windows 7 Ultimate Full Version in Retail Box." I believed this and still believe this. Can you shed any light on this?

I have contacted Microsoft and they have given me instructions on how to return what I have including sales receipts, dvds, etc. The turn-around time is 6-8 weeks. One question is this: what does not work now?? I've tried most things and they seem to work. I've backed up my personal files on a usb drive just in case.

If I go thru with the Microsoft instructions and receive the new copy, I will still have to re-install everything. Is there any way possible to keep from re-installing everything?

Thank you

My System SpecsSystem Spec
07 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................


The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

Also - have a look at this video....

You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...

You will NOT have to reinstall, unless MS only send out a Professional Edition to replace your Ultimate. Simply swap the Product Key over to the new one and activate that.
My System SpecsSystem Spec
07 Feb 2013   #3

Windows 7 Ultimate

Please note this has been on my computer since May 2010!! It will be 3 years coming up soon.

Also, I mentioned Microsoft said I should send them info including the 2 DVD's so they can replace what I have. They said this would take 6-8weeks. Is my computer usable during that time? So far I'm seeing the nuisance of a black background and intermittent messages.
My System SpecsSystem Spec

07 Feb 2013   #4

Windows 7 Ultimate

Please note I have a card labeled msdn Universal under my name of Russel G Shiflett. My subscriber ID is 12130423. I've been a member since 2002.

Does this help in any way??

You can see I'm pretty confused.
My System SpecsSystem Spec
08 Feb 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Microsoft have blocked the Key for abuse - you will need to negotiate directly with Microsoft for a resolution.
My System SpecsSystem Spec

 My Build is not Authentic Windows

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