BSODs with KB2778344

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    Yes - you can delete the hdnaa files.
    Keep the CheckSUR tool handy just in case you need it again before it gets updated (every 3 months or so)- it's useful for many WU problems, not just your recent one :)


    You would be best posting in the BSOD forum for your crashes - at least you now know that your system files are as fit as we can currently make it. :)

    include a link back to this thread - it will save a lot of reposts :)
      My Computer


  2. Posts : 34
    Windows 7 Professional 64 bit
    Thread Starter
       #22

    BSODs with KB2778344


    Yesterday I ran Essentials Full twice, the pc crashed twice.
    Next, I removed the overclock and ran Full twice, no issues.
    Next, I reinstated the overclock and repeated the scans, the pc crashed again.
    There is little doubt therefore that Essentials doesn't like the overclock.
    I am now running without the overclock and awaiting a response from the pc supplier which will probably be on Monday.

    There is something odd about the crashes, to test the overclock myself I ran Memtest86 for 10+ hours and achieved 15 passes with zero errors. I ran Prime95 for 2 hours with no issues. I also ran IntelBurn with a simialar result. The pc only crashes when running Essentials, everything else seems ok.

    If I can get some free time later on I will probably float this over to the BSOD forum who were very helfpful 18 months ago in pinpointing the likely cause of BSODs after a long and frustrating period of them - hence my username. :)

    And thank you too, the issue over Updates has been resolved, I really appreciate your time.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    Obviously, something about the overclock is upsetting MSE.
    Unfortunately, I have no idea what may be causing it.
    You could try posting in the MS Community specialist forum here.... Virus and Malware - Microsoft Community and see if they can help to pin it down - you may even get lucky and find that an MS staffer is sufficiently intrigued to pick it up and solve the problem at their end.
      My Computer


 
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