Windows 7 not genuine message after two years of no problems


  1. Posts : 3
    Windows 7 Ultimate 32 bit
       #1

    Windows 7 not genuine message after two years of no problems


    Hello - I have been using Windows 7 for two years now, but all of a sudden I am getting messages that the product is not genuine. After two years! Surely there has been a mistake somewhere as the product was succesfully activated when originally purchased, and used without problem since then... any ideas?
    Thank you

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-D6R9M-PBGGB-B7JF6
    Windows Product Key Hash: fWkl7LzaZ2lCsCTZleYJieZBn2o=
    Windows Product ID: 00426-068-3152935-86338
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {4FE24939-F0DA-4D9C-8F94-2DE177EDAB5F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Users\Fuser\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4FE24939-F0DA-4D9C-8F94-2DE177EDAB5F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B7JF6</PKey><PID>00426-068-3152935-86338</PID><PIDType>5</PIDType><SID>S-1-5-21-3236762424-1352320480-1975186448</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1102 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070130000000.000000+000</Date></BIOS><HWID>C9AA3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>KOZIRO</OEMID><OEMTableID>FRONTIER</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-315293-00-2057-7601.0000-0462013
    Installation ID: 006295221044252711379213641205074923800530578710295544
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: B7JF6
    License Status: Initial grace period
    Time remaining: 4260 minute(s) (2 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 15/02/2013 19:42:04

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:19:2013 18:07
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAeqjk9OaFgPjs2JJFLvcIhdxGrmLKaZqIElvk28wx

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC MSTEST OEMAPIC
    FACP MSTEST OEMFACP
    HPET MSTEST OEMHPET
    MCFG MSTEST OEMMCFG
    SLIC KOZIRO FRONTIER
    OEMB MSTEST AMI_OEM
      My Computer


  2. Posts : 2,663
    Windows 8.1 Pro x64
       #2

    Hello fusermarucs and welcome to the forums

    Where did you purchase your Windows 7 license?

    The license in use is from a MSDN subscription which have very strict usage requirements. Unless you obtained this key from an employer, educational institute or your MSDN/TechNet subscription, your license is counterfeit.

    Tom
      My Computer


  3. Posts : 3
    Windows 7 Ultimate 32 bit
    Thread Starter
       #3

    Hi there - firstly, thanks for taking the time to look at my problem!
    I bought it from a reputable seller on ebay: he does run a bona fide computer shop.
    Never mind - I guessed there wouldn't be an easy way around this so I've just ordered a new PC with windows 8 pre-installed. My current machine is a good 5 years old so it seemed like a good excuse to upgrade. Wifey didnt complain anyway!
    :)
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    fusermarucs said:
    I bought it from a reputable seller on ebay: he does run a bona fide computer shop.
    As Tom mentioned earlier, it was an MSDN licence which is not for sale - thus this seller cannot be reputable. He may run a computer shop, but selling MSDN licences is illegal.

    Enjoy your new PC.

    Regards,
    Golden
      My Computer


  5. Posts : 2,663
    Windows 8.1 Pro x64
       #5

    fusermarucs said:
    Hi there - firstly, thanks for taking the time to look at my problem!
    I bought it from a reputable seller on ebay: he does run a bona fide computer shop.
    Never mind - I guessed there wouldn't be an easy way around this so I've just ordered a new PC with windows 8 pre-installed. My current machine is a good 5 years old so it seemed like a good excuse to upgrade. Wifey didnt complain anyway!
    :)
    Hi fusermarcus,

    He's not very reputable at all, I'm afraid, as what he's doing is illegal.

    MSDN/TechNet subscriptions exist to allow developers to purchase one subscription, giving them multiple licenses for each Windows product so that they can test out their software on Vista, 7, 8 etc. before selling it to the general public. Anyone can purchase a subscription but developers are the target market really. The problem is, like other services, this is being exploited. Counterfeiters purchase a MSDN subscription and sell off the licenses individually - something which is against the terms of use, and is illegal. This is what has happened here and you have been sold a MSDN license.

    Is his shop still running on eBay?

    Tom
      My Computer


  6. Posts : 3
    Windows 7 Ultimate 32 bit
    Thread Starter
       #6

    Hi - no, the shop isnt still going or I'd have filled in the 'report counterfeit software' thing on the MS website to see if perhaps they might give me a complimentary copy seeing as I had bought and used it in good faith.
    Still, if nothing else it has taught me never to buy Windows from ebay again!
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Fill in the reports anyhow - if you have the relevant paperwork, you may get a complimentary copy or Windows from MS for your trouble.
    You should also log it with eBay and PayPal - they may be holding funds available for refund.
      My Computer


 

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