8024402C Windows Update error

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  1. sarahc1986
    Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       New #21

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\windows\system32>DIR C:\Windows\img0.jpg /AR /S
    Volume in drive C is TI30875400C
    Volume Serial Number is D06C-3EB9

    Directory of C:\Windows\Web\Wallpaper\Windows

    23/08/2011 12:36 205,966 img0.jpg
    1 File(s) 205,966 bytes

    Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..l-wallpaper-windows_3
    1bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586

    23/08/2011 12:36 205,966 img0.jpg
    1 File(s) 205,966 bytes

    Total Files Listed:
    2 File(s) 411,932 bytes
    0 Dir(s) 383,784,038,400 bytes free

    C:\windows\system32>ATTRIB C:\Windows\img0.jpg /S
    A R C:\Windows\Web\Wallpaper\Windows\img0.jpg
    A R C:\Windows\winsxs\amd64_microsoft-windows-s..l-wallpaper-windows_31
    bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg

    C:\windows\system32>ICACLS C:\Windows\Web\Wallpaper\Windows\img0.jpg
    C:\Windows\Web\Wallpaper\Windows\img0.jpg NT SERVICE\TrustedInstallerF)
    BUILTIN\AdministratorsRX)
    NT AUTHORITY\SYSTEMRX,W)
    BUILTIN\UsersRX,W)

    Successfully processed 1 files; Failed processing 0 files

    C:\windows\system32>ICACLS C:\Windows\winsxs\img0.jpg /T
    C:\Windows\winsxs\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e3
    5_6.1.7600.16385_none_370717dbca22c586\img0.jpg NT SERVICE\TrustedInstallerF)

    BUILTIN\AdministratorsRX)

    NT AUTHORITY\SYSTEMRX,W)

    BUILTIN\UsersRX,W)

    Successfully processed 1 files; Failed processing 0 files

    C:\windows\system32>ATTRIB C:\Windows\background.bmp /S
    A R C:\Windows\System32\oobe\background.bmp
    A C:\Windows\SysWOW64\oobe\background.bmp
    A R C:\Windows\winsxs\amd64_setup-uxwizard-clientimages_31bf3856ad364e3
    5_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
    A C:\Windows\winsxs\x86_setup-uxwizard-clientimages_31bf3856ad364e35_
    6.1.7600.16385_none_48ada01d8ff36e68\background.bmp

    C:\windows\system32>ICACLS C:\Windows\System32\oobe\background.bmp
    C:\Windows\System32\oobe\background.bmp NT SERVICE\TrustedInstallerF)
    BUILTIN\AdministratorsRX)
    NT AUTHORITY\SYSTEMRX,W)
    BUILTIN\UsersRX,W)

    Successfully processed 1 files; Failed processing 0 files

    C:\windows\system32>ICACLS C:\Windows\winsxs\bacground.bmp /T
    Successfully processed 0 files; Failed processing 0 files

    C:\windows\system32>
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #22

    very strange!
    Those two files are tagged as Read-only for some reason - and they will resist being changed to write-enabled until their permissions are corrected - which begs the question of how they got changed in the first place.

    Please run the following commands (with any luck, I'll get them all right this time!)

    TAKEOWN /F C:\Windows\System32\oobe\*.* /A
    ICACLS C:\Windows\System32\oobe\*.* /grant Administrators:(F)
    ATTRIB -R C:\Windows\System32\oobe\*.*
    TAKEOWN /F C:\Windows\Web\Wallpaper\Windows\*.* /A
    ICACLS C:\Windows\Web\Wallpaper\Windows\*.* /grant Administrators:(F)
    ATTRIB -R C:\Windows\Web\Wallpaper\Windows\*.*



    That should take care of the problem permanently - and perhaps prevent future problems
    Last edited by NoelDP; 24 Feb 2013 at 16:37. Reason: Smilies and formatting
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #23

    Please post back if you spot any error messages in the output!

    ...and once you've done that, please repeat the instructions that Tom last left - then we'll set about fixing the other problem files (if any) that may remain
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  6. sarahc1986
    Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       New #24

    Hopefully I've understood it properly - didn't see any glaring errors from the above

    SFCFix version 1.3.0.0 by niemiro.
    Start time: 2013-02-24 21:42:08.088
    Using .zip script file at C:\Users\Sarah\Desktop\SFCFix.zip




    TakePermissions::
    Successfully took permissions for file or folder C:\windows\Web\Wallpaper\Windows\img0.jpg
    Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
    Successfully took permissions for file or folder C:\windows\Sysnative\oobe\background.bmp
    Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
    TakePermissions:: directive completed successfully.




    CopyFiles::
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\img0.jpg to \\?\C:\windows\Web\Wallpaper\Windows\img0.jpg with error code 0x5.
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\img0.jpg to \\?\C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg with error code 0x5.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\background.bmp to \\?\C:\windows\Sysnative\oobe\background.bmp.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\background.bmp to \\?\C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp.
    CopyFiles:: directive failed to complete successfully.




    RestorePermissions::
    Successfully restored ownership for C:\windows\Web\Wallpaper\Windows\img0.jpg
    Successfully restored permissions on C:\windows\Web\Wallpaper\Windows\img0.jpg
    Failure code returned from icacls process in RestoreFromDataBlock function for file C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg. Error code 0x5.
    Successfully restored ownership for C:\windows\Sysnative\oobe\background.bmp
    Successfully restored permissions on C:\windows\Sysnative\oobe\background.bmp
    Failure code returned from icacls process in RestoreFromDataBlock function for file C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp. Error code 0x5.
    RestorePermissions:: directive failed to complete successfully.




    Failed to process all directives successfully.
    SFCFix version 1.3.0.0 by niemiro has completed.
    Currently storing 28 datablocks.
    Finish time: 2013-02-24 21:42:14.681
    ----------------------EOF-----------------------
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #25

    Hmm - still failing, even on the ones we supposedly allowed.
    Please run the following commands to check what's happening....

    Code:
     
ATTRIB C:\Windows\System32\oobe\background.bmp
ATTRIB C:\Windows\Web\Wallpaper\Windows\img0.jpg
ATTRIB C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
ATTRIB C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
 
.
    (Personally, I'd have done this a different way from the start - but this is really Tom's thread, so we'll do it his way :) )
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  8. tom982
    Posts : 2,663
    Windows 8.1 Pro x64
       New #26

    NoelDP said:
    Hmm - still failing, even on the ones we supposedly allowed.
    Please run the following commands to check what's happening....

    Code:
     
ATTRIB C:\Windows\System32\oobe\background.bmp
ATTRIB C:\Windows\Web\Wallpaper\Windows\img0.jpg
ATTRIB C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
ATTRIB C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
 
.
    (Personally, I'd have done this a different way from the start - but this is really Tom's thread, so we'll do it his way :) )
    I have no idea what's causing SFCFix to hiccup like this so please don't hold back on my part! I was determined to fix this outside of the RE
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #27

    tom982 said:
    I have no idea what's causing SFCFix to hiccup like this so please don't hold back on my part! I was determined to fix this outside of the RE
    The basic problem is simple enough - the files are tagged as read-only. and since Admins don't have Modify access, they can't untag them. I assume that SFCFix doesn't check/modify attributes before attempting the processing, so it gets an 0x5 error on the deletion. and can't rename copy/move the original.

    The question is whether the daughter files are real ones, or merely hard links back to the Winsxs ones - I think that perhaps the evidence so far is that they are links, so we need to ignore the daughters and merely adjust the Winsxs files properly.
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  11. sarahc1986
    Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       New #28

    Results of the above

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\windows\system32>ATTRIB C:\Windows\System32\oobe\background.bmp
    A C:\Windows\System32\oobe\background.bmp

    C:\windows\system32>ATTRIB C:\Windows\Web\Wallpaper\Windows\img0.jpg
    A R C:\Windows\Web\Wallpaper\Windows\img0.jpg

    C:\windows\system32>ATTRIB C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpa
    per-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
    A R C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31
    bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg

    C:\windows\system32>ATTRIB C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_3
    1bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
    A C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e3
    5_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #29

    OK - please run the following commands, and we'll get this sorted once and for all (I hope!)

    Code:
    TAKEOWN /F ATTRIB C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
 /A
ICACLS C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg /grant Administrators:(F)
ATTRIB -R C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
TAKEOWN /F C:\Windows\Web\Wallpaper\Windows\img0.jpg /A
ICACLS C:\Windows\Web\Wallpaper\Windows\img0.jpg /grant Administrators:(F)
ATTRIB -R C:\Windows\Web\Wallpaper\Windows\img0.jpg
ATTRIB C:\Windows\Web\Wallpaper\Windows\img0.jpg
ATTRIB C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
ICACLS C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
ICACLS C:\Windows\Web\Wallpaper\Windows\img0.jpg
ICACLS C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
    post the output and we'll see where we are


    Reading the earlier output with fresh(ish) eyes, it wasn't as bad as I thought it was.
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  13. sarahc1986
    Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       New #30

    Thanks - ran and outputs below

    C:\windows\system32>TAKEOWN /F ATTRIB C:\Windows\WinSxS\amd64_microsoft-windows-
    s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img
    0.jpg
    ERROR: Invalid argument/option - 'C:\Windows\WinSxS\amd64_microsoft-windows-s..l
    -wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jp
    g'.
    Type "TAKEOWN /?" for usage.

    C:\windows\system32> /A
    '/A' is not recognized as an internal or external command,
    operable program or batch file.

    C:\windows\system32>ICACLS C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpa
    per-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg /gran
    t AdministratorsF)
    processed file: C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows
    _31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
    Successfully processed 1 files; Failed processing 0 files

    C:\windows\system32>ATTRIB -R C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wal
    lpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg

    C:\windows\system32>TAKEOWN /F C:\Windows\Web\Wallpaper\Windows\img0.jpg /A

    SUCCESS: The file (or folder): "C:\Windows\Web\Wallpaper\Windows\img0.jpg" now o
    wned by the administrators group.

    C:\windows\system32>ICACLS C:\Windows\Web\Wallpaper\Windows\img0.jpg /grant Admi
    nistratorsF)
    processed file: C:\Windows\Web\Wallpaper\Windows\img0.jpg
    Successfully processed 1 files; Failed processing 0 files

    C:\windows\system32>ATTRIB -R C:\Windows\Web\Wallpaper\Windows\img0.jpg

    C:\windows\system32>ATTRIB C:\Windows\Web\Wallpaper\Windows\img0.jpg
    A C:\Windows\Web\Wallpaper\Windows\img0.jpg

    C:\windows\system32>ATTRIB C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpa
    per-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
    A C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31
    bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg

    C:\windows\system32>ICACLS C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_3
    1bf3856ad364e35_6.1.7600.16385_none_a4cc3ba14850df9e\background.bmp
    C:\Windows\WinSxS\amd64_setup-uxwizard-clientimages_31bf3856ad364e35_6.1.7600.16
    385_none_a4cc3ba14850df9e\background.bmp NT SERVICE\TrustedInstallerF)

    BUILTIN\AdministratorsRX)

    NT AUTHORITY\SYSTEMRX,W)

    BUILTIN\UsersRX,W)

    Successfully processed 1 files; Failed processing 0 files

    C:\windows\system32>ICACLS C:\Windows\Web\Wallpaper\Windows\img0.jpg
    C:\Windows\Web\Wallpaper\Windows\img0.jpg NT SERVICE\TrustedInstallerF)
    BUILTIN\AdministratorsF)
    NT AUTHORITY\SYSTEMRX,W)
    BUILTIN\UsersRX,W)

    Successfully processed 1 files; Failed processing 0 files

    C:\windows\system32>ICACLS C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpa
    per-windows_31bf3856ad364e35_6.1.7600.16385_none_370717dbca22c586\img0.jpg
    C:\Windows\WinSxS\amd64_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e3
    5_6.1.7600.16385_none_370717dbca22c586\img0.jpg NT SERVICE\TrustedInstallerF)

    BUILTIN\AdministratorsF)

    NT AUTHORITY\SYSTEMRX,W)

    BUILTIN\UsersRX,W)

    Successfully processed 1 files; Failed processing 0 files
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