New
#41
OK - see this article for assistance now - you have some hope of it working :)
http://windows.microsoft.com/en-GB/w...error-8024402C
Last edited by NoelDP; 25 Feb 2013 at 16:06. Reason: Forgot the article!
OK - see this article for assistance now - you have some hope of it working :)
http://windows.microsoft.com/en-GB/w...error-8024402C
Last edited by NoelDP; 25 Feb 2013 at 16:06. Reason: Forgot the article!
Sadly not - followed the link and all the setting are correct. I've tried disabling anti virus/firewall to see if thats the issue but again the error code persists
OK - back to basic triubleshooting methods then.
What Anti-Virus are you using?
What other security software is currently installed?
What other AV's have EVER been installed (since the last reformat)??
Has any Norton software ever been installed?
It's a new laptop which came pre installed with a Mcafee free trial which I removed as I had AVG 2013 pre installed. Other than that just the standard windows ones which are disabled due to AVG
OK - McAfee leaves large amounts of dross behind, even if never fully installed.
Download the McAfee removal tool from:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.
when complete, reboot.
After the reboot, open an Elevated Command Prompt, and run the following command
NETSH WINSOCK RESET
You'll be advised to reboot - do so.
I'm tempted to also ask you to remove AVG and run the AVG Remover - but let's wait until we see if the MCPR trips anything.
Removed both Mcafee and AVG using the removal tools and running the command prompt however still no change to updating
OK - unless you've already reinstalled AV, please install MSE at least temporarily. Microsoft Security Essentials - Microsoft Windows
Update it and run a full system scan.
Also,
Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.
Delete everything it finds
Nothing was found always had Malwarebytes installed and it scans every few days. Have discovered I can update providing I check online for updates
You lost me?
Are you saying that you can install updates downloaded from the Download Center? - but Windows is still refusing to do a Search for updates? - or what?