8024402C Windows Update error

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  1. Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
       #1

    8024402C Windows Update error


    I've followed all of the online Microsoft recommendations and nothing seems to have fixed the issue - the hot fx tools seemed to fix something but once ran again they fixed something different? Been having the problems since getting the computer in October 2012. No issues with SURT installed normally so i'm at a loss. Any help would be appreciated.
      My Computer


  2. Posts : 2,663
    Windows 8.1 Pro x64
       #2

    Hello Sarah and welcome to the forums

    Your CheckSUR log is showing a few missing files from your computer, so lets fix those and see where it leaves us.

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    Please download the following file, packs.zip, and extract this to the root folder of your primary drive (usually C:\) so that the folders have the structure: C:\Packs\Windows... etc.

    https://dl.dropbox.com/u/16537616/Packs.zip


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      robocopy C:\Packs C:\ /E /IS
    4. Then re-run the SURT and post the CheckSUR.persist.log please:

      C:\Windows\Logs\CBS\CheckSUR.persist.log



    Tom

    Edit: I have asked a staff member to remove your .docx attachment as one of the screenshots has your gmail address in the tab name. If you hate spam as much as I do, it's best not to post it online!
      My Computer


  3. Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       #3

    I've become stuck on the command prompt part. It's continually saying access is denied on 1 file and retrying and won't proceed any further. I've attached a screen print of the error.
      My Computer


  4. Posts : 2,663
    Windows 8.1 Pro x64
       #4

    Hi Sarah,

    No problem, I should have anticipated that. 0x5 is a permissions problem, so this will have to be done outside of Windows. Do you have a Windows 7 DVD? If not, I would like you to create a System Repair Disc:

    System Repair Disc - Create

    You will now need to boot into your disc. After selecting the language, click Repair Computer then click Command Prompt. In this Command Prompt window, type out the following command, double checking it for typos before pressing enter:

    robocopy C:\Packs C:\ /E /IS

    Then reboot your computer, run the SURT again please and upload the CheckSUR.persist.log :)

    Tom
      My Computer


  5. Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       #5

    Created the repair disk and ran command prompt through the repair and worked perfectly. Attached is the log
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Interesting - I had an identical error set the other day.
    I wonder if the problem arises from some kind of misguided cleanup tool used to free disk space?
      My Computer


  7. Posts : 2,663
    Windows 8.1 Pro x64
       #7

    sarahc1986 said:
    Created the repair disk and ran command prompt through the repair and worked perfectly. Attached is the log
    Strangely, that didn't replace any of the files. Could you try this instead please:

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.

      https://dl.dropbox.com/u/16537616/SFCFix.zip
    3. Save any open documents and close all open windows
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, two files should be created on your Desktop: SFC.txt and Trace.txt.
    8. Copy (Ctrl + C) and Paste (Ctrl + V} the contents of these files into your next post for me to analyse please - put [CODE][/CODE] tags around each log to break up the text

    .

    NoelDP said:
    Interesting - I had an identical error set the other day.
    I wonder if the problem arises from some kind of misguided cleanup tool used to free disk space?
    Yeah I did wonder whether it was caused by some form of disk cleaning tool because it's removed just about every useless file from WinSxS. I'll keep an eye out for more and we might see a pattern emerging.
      My Computer


  8. Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       #8

    Ran as directed however no file called Trace.txt was created? Below is the SFC.txt results

    SFCFix version 1.3.0.0 by niemiro.
    Start time: 2013-02-18 18:30:33.415
    Using .zip script file at C:\Users\Sarah\Desktop\SFCFix.zip




    TakePermissions::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\desktop.ini
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\win7_scenic-demoshort_raw.wtv
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Koala.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Jellyfish.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\SampleRes.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\desktop.ini
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Desert.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Lighthouse.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Tulips.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Chrysanthemum.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Hydrangeas.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Penguins.jpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_VC1_15mbps.w mv
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480_5sec_6mbps_h264.mp 4
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsat.wmv
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_MPEG2_HD_15m bps.mpg
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_10mbps_h264. mp4
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsatencode.wmv
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480i_5sec_6mbps_new.mp g
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480p_5sec_6mbps_new.mp g
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini
    Failed to create new datablock for file or folder C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3
    Failed to create new datablock for file or folder C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3
    TakePermissions:: directive failed to complete successfully.




    CopyFiles::
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\desktop.ini to \\?\C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\desktop.ini with error code 0x2.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\win7_scenic-demoshort_raw.wtv to \\?\C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\win7_scenic-demoshort_raw.wtv.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Koala.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Koala.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Jellyfish.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Jellyfish.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\SampleRes.dll to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\SampleRes.dll.
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\desktop.ini to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\desktop.ini with error code 0x2.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Desert.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Desert.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Lighthouse.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Lighthouse.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Tulips.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Tulips.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Chrysanthemum.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Chrysanthemum.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Hydrangeas.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Hydrangeas.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Penguins.jpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Penguins.jpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Clip_1080_5sec_VC1_15mbps.wmv to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_VC1_15mbps.w mv.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Clip_480_5sec_6mbps_h264.mp4 to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480_5sec_6mbps_h264.mp 4.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\winsat.wmv to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsat.wmv.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Clip_1080_5sec_MPEG2_HD_15mbps.mpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_MPEG2_HD_15m bps.mpg.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Clip_1080_5sec_10mbps_h264.mp4 to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_10mbps_h264. mp4.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\winsatencode.wmv to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsatencode.wmv.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Clip_480i_5sec_6mbps_new.mpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480i_5sec_6mbps_new.mp g.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Clip_480p_5sec_6mbps_new.mpg to \\?\C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480p_5sec_6mbps_new.mp g.
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\desktop.ini to \\?\C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini with error code 0x2.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Wildlife.wmv to \\?\C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv.
    Successfully copied file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Kalimba.mp3 to \\?\C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3.
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\desktop.ini to \\?\C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini with error code 0x2.
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Maid to \\?\with the Flaxen Hair.mp3 C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3 with error code 0x2.
    Failed to copy file \\?\C:\Users\Sarah\AppData\Local\niemiro\Archive\Sleep to \\?\Away.mp3 C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3 with error code 0x2.
    CopyFiles:: directive failed to complete successfully.




    RestorePermissions::
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\desktop.ini
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\desktop.ini
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\win7_scenic-demoshort_raw.wtv
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802\win7_scenic-demoshort_raw.wtv
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Koala.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Koala.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Jellyfish.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Jellyfish.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\SampleRes.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\SampleRes.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\desktop.ini
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\desktop.ini
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Desert.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Desert.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Lighthouse.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Lighthouse.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Tulips.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Tulips.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Chrysanthemum.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Chrysanthemum.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Hydrangeas.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Hydrangeas.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Penguins.jpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be\Penguins.jpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_VC1_15mbps.w mv
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_VC1_15mbps.w mv
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480_5sec_6mbps_h264.mp 4
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480_5sec_6mbps_h264.mp 4
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsat.wmv
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsat.wmv
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_MPEG2_HD_15m bps.mpg
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_MPEG2_HD_15m bps.mpg
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_10mbps_h264. mp4
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_10mbps_h264. mp4
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsatencode.wmv
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsatencode.wmv
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480i_5sec_6mbps_new.mp g
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480i_5sec_6mbps_new.mp g
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480p_5sec_6mbps_new.mp g
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480p_5sec_6mbps_new.mp g
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini
    Failed to find stored datablock for file C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3 in RestoreFromDataBlock.
    Failed to find stored datablock for file C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3 in RestoreFromDataBlock.
    RestorePermissions:: directive failed to complete successfully.




    Failed to process all directives successfully.
    SFCFix version 1.3.0.0 by niemiro has completed.
    Currently storing 24 datablocks.
    Finish time: 2013-02-18 18:30:54.035
    ----------------------EOF-----------------------
      My Computer


  9. Posts : 2,663
    Windows 8.1 Pro x64
       #9

    Hi Sarah,

    Ran as directed however no file called Trace.txt was created? Below is the SFC.txt results
    My apologies for the confusion. I had forgotten to edit my post template to remove that as it isn't relevant here.

    SFCFix has done quite a lot of work which is great but it did fail to copy a few of the files so I would like you to run another sfc /scannow command and upload your CBS log please:

    C:\Windows\Logs\CBS

    This should give us an idea of where we currently stand. I think I know what caused SFCFix to return an 0x2 error and it's nothing of concern, we will come to that in a bit though.

    Tom
      My Computer


  10. Posts : 23
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       #10

    Attached most updated CBS log as requested
    Last edited by sarahc1986; 18 Feb 2013 at 16:22. Reason: File didn't upload
      My Computer


 
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