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#11
Well Windows update isn't working again & it's the same error code of 8024402F
I've had enough so it's full format & re install time.
Well Windows update isn't working again & it's the same error code of 8024402F
I've had enough so it's full format & re install time.
Well Windows 7 is now fully re installed, up to date & i've re installed all the other software I need.
I've also run disk clean up & defragged then backed it up.
MSE & Malware bytes both ran & reported machine clean.
Code:Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-QDT6Q-QJRG4-FQFXH Windows Product Key Hash: J2INfTiYKjgUFP8m8l8Ftd6PGhk= Windows Product ID: 00371-168-2821062-85712 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {8E087583-D53E-4ADB-BD79-E310B4544009}(3) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{8E087583-D53E-4ADB-BD79-E310B4544009}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FQFXH</PKey><PID>00371-168-2821062-85712</PID><PIDType>5</PIDType><SID>S-1-5-21-1283942942-3602468645-2488388909</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nc6000 (PD468ET#ABU) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68BDD Ver. F.0F</Version><SMBIOSVersion major="2" minor="3"/><Date>20040723000000.000000+000</Date></BIOS><HWID>3F3F3E07018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-168-282106-01-2057-7601.0000-0522013 Installation ID: 005855303101407405938152167594713571416545111052695012 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: FQFXH License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 25/02/2013 09:45:58 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x80072EE7 HealthStatus: PASS Event Time Stamp: 2:21:2013 23:33 WAT Activex: Registered WAT Admin Service: Registered HWID Data--> HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJJSWFNuGUFOyFxJbOse2tOSDMqVyLg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value FACP HP HP0890 SSDT COMPAQ CPQGysr
Thanks for everyones help
I've never seen an MGADIAG report this before:
Did you download and run this tool to generate that?Code:Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-QDT6Q-QJRG4-FQFXH
http://go.microsoft.com/fwlink/?linkid=52012
The above link is the current version of MGADIAG, and the only one that should be used. Can you provide a link to the version you used originally?
That's an older version of the tool - and not fully Win7-compatible.
@Forky - where did you get the link for that version of the tool from?
Please use the one from the link that Golden posted.
I got the MGADiag link from BING search, its the top result.
Submit a genuine Windows technical support request - Microsoft Windows
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-QDT6Q-QJRG4-FQFXH Windows Product Key Hash: J2INfTiYKjgUFP8m8l8Ftd6PGhk= Windows Product ID: 00371-168-2821062-85712 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {8E087583-D53E-4ADB-BD79-E310B4544009}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{8E087583-D53E-4ADB-BD79-E310B4544009}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FQFXH</PKey><PID>00371-168-2821062-85712</PID><PIDType>5</PIDType><SID>S-1-5-21-1283942942-3602468645-2488388909</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nc6000 (PD468ET#ABU) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68BDD Ver. F.0F</Version><SMBIOSVersion major="2" minor="3"/><Date>20040723000000.000000+000</Date></BIOS><HWID>3F3F3E07018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-168-282106-01-2057-7601.0000-0522013 Installation ID: 005855303101407405938152167594713571416545111052695012 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: FQFXH License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 25/02/2013 11:09:22 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x80072EE7 HealthStatus: 0x0000000000000000 Event Time Stamp: 2:21:2013 23:33 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJJSWFNuGUFOyFxJbOse2tOSDMqVyLg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value FACP HP HP0890 SSDT COMPAQ CPQGysr
Yes, I fully updated Windows 7 first then once all the updates where downloaded I typed the licence key in & activated.
Look at the timestamp on it, Colin - 21st Feb.
Either the clock was mis-set, or it's a repair install rather than a clean one :)
@Forky - you should clear that error by validating at www.microsoft.com/genuine/validate using Internet Explorer.
Hi
I've validated Windows 7 with the link & it came back as genuine.
Ran MGADiag yet again & here is the results.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-QDT6Q-QJRG4-FQFXH Windows Product Key Hash: J2INfTiYKjgUFP8m8l8Ftd6PGhk= Windows Product ID: 00371-168-2821062-85712 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {8E087583-D53E-4ADB-BD79-E310B4544009}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{8E087583-D53E-4ADB-BD79-E310B4544009}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FQFXH</PKey><PID>00371-168-2821062-85712</PID><PIDType>5</PIDType><SID>S-1-5-21-1283942942-3602468645-2488388909</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nc6000 (PD468ET#ABU) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68BDD Ver. F.0F</Version><SMBIOSVersion major="2" minor="3"/><Date>20040723000000.000000+000</Date></BIOS><HWID>3F3F3E07018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-168-282106-01-2057-7601.0000-0522013 Installation ID: 005855303101407405938152167594713571416545111052695012 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: FQFXH License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 26/02/2013 09:23:41 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 2:26:2013 09:22 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJJSWFNuGUFOyFxJbOse2tOSDMqVyLg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value FACP HP HP0890 SSDT COMPAQ CPQGysr