Windows 7 Ultimate SP1. Not genuine error 0xC004F200


  1. Posts : 3
    Linux Mint 14.1 Cinnamon x64
       #1

    Windows 7 Ultimate SP1. Not genuine error 0xC004F200


    Hi guys.
    I bought this Emachines laptop off Ebay recently with 7 already on it. It's been running perfectly fine up until this morning when, on startup, it popped up a Windows activation window showing "Windows not genuine" and error code 0xC004F200.

    Ran MGADiag, results below:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {9583D6B8-D349-4900-A507-321A447DCA1D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9583D6B8-D349-4900-A507-321A447DCA1D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3069572113-1991023704-855868692</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>eME732</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.01</Version><SMBIOSVersion major="2" minor="6"/><Date>20100813000000.000000+000</Date></BIOS><HWID>30DF3607018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>AD9796BA2013586</Val><Hash>Wob91FYIxd9xABGknkqRfBfobr4=</Hash><Pid>89409-707-0286714-65743</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:19:2013 10:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAJJTy45LumlGs/fQ0JCEWB/qSfCtsr1xd
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ACRSYS        ACRPRDCT
      FACP            ACRSYS        ACRPRDCT
      HPET            ACRSYS        ACRPRDCT
      BOOT            ACRSYS        ACRPRDCT
      MCFG            ACRSYS        ACRPRDCT
      WDAT            ACRSYS        ACRPRDCT
      ASF!            ACRSYS        ACRPRDCT
      SLIC            _ASUS_        Notebook
      ASPT            ACRSYS        ACRPRDCT
      SSDT            PmRef        CpuPm
    All Greek to me I'm afraid!

    It has Microsoft Security Essentials installed.
    It hasn't had any registry cleaners used on it that I'm aware of.

    Any advice you can give will be greatly appreciated.

    Cheers, Scruff.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Scruffywelder said:
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    BOOT ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    WDAT ACRSYS ACRPRDCT
    ASF! ACRSYS ACRPRDCT
    SLIC _ASUS_ Notebook
    ASPT ACRSYS ACRPRDCT
    SSDT PmRef CpuPm
    Hi,

    I'm afraid you have been conned - this laptop is installed with a counterfeit Windows 7 installation meant for an ACER laptop.

    You can either contact the seller and attempt to get your money back (unlikely), or purchase and install a genuine Windows 7 product from a reputable store.

    Good luck,
    Golden
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    (Not quite, Golden :))

    The installation is counterfeit - on two points.

    1) An Activation Exploit has been used in an attempt to force activation using an ASUS SLIC table in an Acer machine

    2) RemoveWAT has been used in an attempt to bypass activation and validation requirements.


    For what version and edition of Windows is the machine licensed, according to the COA sticker on the case?

    You can reinstall that edition of Windows - either using the manufacturer's Recovery media for that machine, or a downloaded Retail ISO/disk.

    You should also register a complain with eBay/PayPal, and with the vendor.
      My Computer


  4. Posts : 3
    Linux Mint 14.1 Cinnamon x64
    Thread Starter
       #4

    Thanks guys.

    Not great news but about what I was expecting.

    Sadly the COA sticker is too worn to read and I don't have any recovery media for the machine.

    I've emailed the seller but I won't be holding my breath...

    Can you still buy Windows 7 direct from MS or would I need to go elsewhere? Would I need to buy in MS office as well?

    Thanks again, Scruff.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    The Office Pro Plus installation is a Volume Licensed one - and therefore non-genuine, if it came with the machine.

    You may be able to order a set of Recovery disks from the manufacturer - it's a lot cheaper than buying a new license (so long as the true SLIC table still exists, at least!)

    You can buy Windows 7 Full Licenses from anywhere you can find them - but please avoid flea-market sites like eBay and the Amazon MarketPlace (Amazon itself is fine - but not the hangers-on).

    You appear to be in the UK (like me) and stocks appears to be getting short already, so a little hunting around would be in order. Third-party vendors are generally a fair amount cheaper than MS
    Do you really need Ultimate - or would Home Premium or Pro suffice?
    My usual suppliers....
    Microsoft Windows 7 - Operating Systems - buy online - dabs.com
    Award winning supplier, performance hardware & systems - Scan.co.uk

    Note that OEM software is restricted to use on the first motherboard on which it is activated - so on a second-hand machine, a Full Retail license would be far preferable!
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    Golden said:
    Scruffywelder said:
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    BOOT ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    WDAT ACRSYS ACRPRDCT
    ASF! ACRSYS ACRPRDCT
    SLIC _ASUS_ Notebook
    ASPT ACRSYS ACRPRDCT
    SSDT PmRef CpuPm
    Hi,

    I'm afraid you have been conned - this laptop is installed with a counterfeit Windows 7 installation meant for an ACER laptop.

    You can either contact the seller and attempt to get your money back (unlikely), or purchase and install a genuine Windows 7 product from a reputable store.

    Good luck,
    Golden
    Hi Golden... E-machines are made by Acer . Just to let you know . So it might be legit . But as of this year Acer will be discontinuing the E-machines brand and stick to Gateway and Acer.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    It's irrelevant anyhow - see my post :)
      My Computer


 

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