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Windows 7: update error 8007370A (can't run SFC Scan )

24 Feb 2013   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah, good - I can snore in peace, then :)


My System SpecsSystem Spec
.
25 Feb 2013   #22
coolhand411

Windows 7 Home Premium 64bit.
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\
Volume in drive C is HyperX OS
Volume Serial Number is 5881-5546

Directory of C:\

07/15/2012 05:16 AM 180 csb.log
09/13/2012 05:17 AM 303,241 DUMP1a34.tmp
01/07/2013 06:23 AM 14 end
07/18/2012 04:21 PM <DIR> Intel
02/24/2013 06:19 AM <DIR> MGADiagToolOutput
02/22/2013 12:52 PM <DIR> NVIDIA
07/13/2009 09:20 PM <DIR> PerfLogs
02/22/2013 12:53 PM <DIR> Program Files
02/22/2013 12:54 PM <DIR> Program Files (x86)
09/15/2012 03:31 AM <DIR> temp
07/29/2012 03:31 PM 304 user.js
02/22/2013 12:54 PM <DIR> Users
02/25/2013 06:05 AM <DIR> Windows
07/15/2012 07:57 AM <DIR> Windows.old
4 File(s) 303,739 bytes
10 Dir(s) 83,613,896,704 bytes free

C:\Windows\system32> sfc /scannow /OFFBOOTDIR=C:\/OFFWINDIR=C:\Windows

Microsoft (R) Windows (R) Resource Checker Version 6.0
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

Scans the integrity of all protected system files and replaces incorrect version
s with
correct Microsoft versions.

SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
[/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>
]

/SCANNOW Scans integrity of all protected system files and repairs files
with
problems when possible.
/VERIFYONLY Scans integrity of all protected system files. No repair operati
on is
performed.
/SCANFILE Scans integrity of the referenced file, repairs file if problems
are
identified. Specify full path <file>
/VERIFYFILE Verifies the integrity of the file with full path <file>. No re
pair
operation is performed.
/OFFBOOTDIR For offline repair specify the location of the offline boot dire
ctory
/OFFWINDIR For offline repair specify the location of the offline windows d
irectory

e.g.

sfc /SCANNOW
sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDI
R=d:\windows
sfc /VERIFYONLY

C:\Windows\system32>


CBS#5 attached
My System SpecsSystem Spec
25 Feb 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You missed the space between the \ and the /OFF... :)

The CheckSUR shows that we've now gotten rid of the registry errors so we can concentrate on the file mismatches.


I've uploaded a file - CH4ac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\CH4ac
hit the enter key - if you get a 'Not Found' error try
DIR D:\CH4ac
or
DIR E:\CH4ac


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\CH4ac <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

If the normal mode SRC doesn't work, try the Repair Environment one again.

My System SpecsSystem Spec
.

25 Feb 2013   #24
coolhand411

Windows 7 Home Premium 64bit.
 
 

i don't have "select all" option ,can i extract this file to new folder on C drive like this ?

My System SpecsSystem Spec
25 Feb 2013   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Extract it to C:\
- it should automatically create the CH4ac folder
My System SpecsSystem Spec
25 Feb 2013   #26
coolhand411

Windows 7 Home Premium 64bit.
 
 

can't enter repair mode
My System SpecsSystem Spec
25 Feb 2013   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Duh?
You managed to get into it before, didn't you??

Try booting from a Windows 7 DVD and taking the Repair option from that.
If you don't have a Win7DVD or a Repair disk, download the ISO for your edition from the links here....

http://www.heidoc.net/joomla/technology-science/microsoft
The links are for downloads from the Digital River server run for MS.
Burn the disk using the Windows Disc Image Burner or your preferred burning app.
My System SpecsSystem Spec
25 Feb 2013   #28
coolhand411

Windows 7 Home Premium 64bit.
 
 

no i didn't boot in repair mode before ,will try to repair it from ISO
My System SpecsSystem Spec
26 Feb 2013   #29
coolhand411

Windows 7 Home Premium 64bit.
 
 

I'm starting to think that fresh install will be my best option (i have Home Premium OEM ver.-don't think you can use it for "repair install")
My System SpecsSystem Spec
26 Feb 2013   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You need to use an SP1 disk - you can download one from the links at
http://www.heidoc.net/joomla/technology-science/microsoft
The links are for downloads from the Digital River server run for MS.
Burn to disk and use that.
My System SpecsSystem Spec
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 update error 8007370A (can't run SFC Scan )




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