update error 8007370A (can't run SFC Scan )

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #11

    That error is usually caused by not running the Command Prompt as Admin. (i.e. in normal rather than Elevated)
    Please try again. I've tested it here, and it works.
    Are you running with UAC disabled?
      My Computer
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  3. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #12

    yes UAC is set "never notify"
    prompt opens to C:\Windows\System32 and not C:\Users\(user name) as the default command prompt without administrator rights.

    here it is after i change UAC slider (second from bottom)
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
    TS
    The operation completed successfully.

    C:\Windows\system32>REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Componen
    ts\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.1675
    9_none_df67c0e4765c33a8

    HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..
    client-applications_31bf3856ad364e35_6.1.7600.16759_none_df67c0e4765c33a8
    identity REG_BINARY 4D6963726F736F66742D57696E646F77732D4661782D436C69
    656E742D4170706C69636174696F6E732C2043756C747572653D6E65757472616C2C205665727369
    6F6E3D362E312E373630302E31363735392C205075626C69634B6579546F6B656E3D333162663338
    353661643336346533352C2050726F636573736F724172636869746563747572653D776F7736342C
    2076657273696F6E53636F70653D4E6F6E537853
    f!wfs.mof REG_BINARY 7700660073002E006D006F006600
    c!42c1639ef2f..b1ab137e0a2_31bf3856ad364e35_6.1.7600.16759_9875cb54fd424176
    REG_BINARY


    C:\Windows\system32>REG IMPORT %userprofile%\desktop\wow64.reg
    ERROR: Error accessing the registry.

    C:\Windows\system32>REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Componen
    ts\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.1675
    9_none_df67c0e4765c33a8

    HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..
    client-applications_31bf3856ad364e35_6.1.7600.16759_none_df67c0e4765c33a8
    identity REG_BINARY 4D6963726F736F66742D57696E646F77732D4661782D436C69
    656E742D4170706C69636174696F6E732C2043756C747572653D6E65757472616C2C205665727369
    6F6E3D362E312E373630302E31363735392C205075626C69634B6579546F6B656E3D333162663338
    353661643336346533352C2050726F636573736F724172636869746563747572653D776F7736342C
    2076657273696F6E53636F70653D4E6F6E537853
    f!wfs.mof REG_BINARY 7700660073002E006D006F006600
    c!42c1639ef2f..b1ab137e0a2_31bf3856ad364e35_6.1.7600.16759_9875cb54fd424176
    REG_BINARY


    C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
    The operation completed successfully.

    C:\Windows\system32>
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #13

    Ah - I think I know what's wrong - and it's my fault...
    Please delete the current wow64.reg file and the ch4aa.zip file -
    download the ch4ab.zip file and extract the new wow64.reg file and try with that.

    (I forgot that I'd renamed the Hive in the VM I was using!)
    Sorry about the confusion ;(
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  6. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #14

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
    TS
    The operation completed successfully.

    C:\Windows\system32>REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Componen
    ts\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.1675
    9_none_df67c0e4765c33a8

    HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..
    client-applications_31bf3856ad364e35_6.1.7600.16759_none_df67c0e4765c33a8
    identity REG_BINARY 4D6963726F736F66742D57696E646F77732D4661782D436C69
    656E742D4170706C69636174696F6E732C2043756C747572653D6E65757472616C2C205665727369
    6F6E3D362E312E373630302E31363735392C205075626C69634B6579546F6B656E3D333162663338
    353661643336346533352C2050726F636573736F724172636869746563747572653D776F7736342C
    2076657273696F6E53636F70653D4E6F6E537853
    f!wfs.mof REG_BINARY 7700660073002E006D006F006600
    c!42c1639ef2f..b1ab137e0a2_31bf3856ad364e35_6.1.7600.16759_9875cb54fd424176
    REG_BINARY


    C:\Windows\system32>REG IMPORT %userprofile%\desktop\wow64.reg
    The operation completed successfully.

    C:\Windows\system32>REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Componen
    ts\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.1675
    9_none_df67c0e4765c33a8

    HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..
    client-applications_31bf3856ad364e35_6.1.7600.16759_none_df67c0e4765c33a8
    identity REG_BINARY 4D6963726F736F66742D57696E646F77732D4661782D436C69
    656E742D4170706C69636174696F6E732C2043756C747572653D6E65757472616C2C205665727369
    6F6E3D362E312E373630302E31363735392C205075626C69634B6579546F6B656E3D333162663338
    353661643336346533352C2050726F636573736F724172636869746563747572653D776F7736342C
    2076657273696F6E53636F70653D4E6F6E537853
    f!wfs.mof REG_BINARY 7700660073002E006D006F006600
    c!42c1639ef2f..b1ab137e0a2_31bf3856ad364e35_6.1.7600.16759_9875cb54fd424176
    REG_BINARY


    C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
    ERROR: Access is denied.

    C:\Windows\system32>
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #15

    Hmm - obviously the error is not where I thought it was!

    Please run the following commands, and post the results

    Code:
     
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

REG QUERY REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.167%9_none_df67c0e4765c33a8
REG QUERY REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.167¥9_none_df67c0e4765c33a8
REG UNLOAD HKLM\COMPONENTS
  
.
      My Computer
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  8. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #16

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
    TS
    The operation completed successfully.

    C:\Windows\system32>REG QUERY REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedDat
    a\Components\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1
    .7600.167%9_none_df67c0e4765c33a8
    ERROR: Invalid key name.
    Type "REG QUERY /?" for usage.

    C:\Windows\system32>REG QUERY REG QUERY HKEY_LOCAL_MACHINE\COMPONENTS\DerivedDat
    a\Components\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1
    .7600.167¥9_none_df67c0e4765c33a8
    ERROR: Invalid key name.
    Type "REG QUERY /?" for usage.

    C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
    The operation completed successfully.

    C:\Windows\system32>
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #17

    Hmm - I half-expected that

    we'll have to do it the long way.

    Please copy the C:\Windows\System32\config\COMPONENTS file to your desktop, and compress it.
    Then upload the compressed file to your favourite fileshare site (SkyDrive will do nicely - but isn't required) - post a link to it in your reply.

    I'll have to load it and see if I can find the error myself.
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  11. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #18

    https://www.dropbox.com/s/4d8i9lf795...COMPONENTS.rar

    Thank you for all you help Noel,if you have any problems downloading let me know and i will dump it to skydive
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #19

    That was easy! :) Turns out I'd been looking for the wrong thing.

    Please open an Elevated Command Prompt, and run the following commands....

    Code:
     
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.167¥9_none_df67c0e4765c33a8 /F
REG ADD HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.1.7600.16759_none_df67c0e4765c33a8 /v S256H /t REG_BINARY /d bbc7b8210cf44081908f3e84f66c7ccf5ae768b1261d71c5cd36d90823d53fda
REG UNLOAD HKLM\COMPONENTS
.
    Close the window, and reboot
    Run (yet) another CheckSUR report, and post the logs
    Then try another SFC scan and see what happens.
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  13. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #20

    Sir i'm about to leave for work ,will post this in about 13 hours
    Thank you again
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