update error 8007370A (can't run SFC Scan )

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #21

    Ah, good - I can snore in peace, then :)
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  3. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #22

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>DIR C:\
    Volume in drive C is HyperX OS
    Volume Serial Number is 5881-5546

    Directory of C:\

    07/15/2012 05:16 AM 180 csb.log
    09/13/2012 05:17 AM 303,241 DUMP1a34.tmp
    01/07/2013 06:23 AM 14 end
    07/18/2012 04:21 PM <DIR> Intel
    02/24/2013 06:19 AM <DIR> MGADiagToolOutput
    02/22/2013 12:52 PM <DIR> NVIDIA
    07/13/2009 09:20 PM <DIR> PerfLogs
    02/22/2013 12:53 PM <DIR> Program Files
    02/22/2013 12:54 PM <DIR> Program Files (x86)
    09/15/2012 03:31 AM <DIR> temp
    07/29/2012 03:31 PM 304 user.js
    02/22/2013 12:54 PM <DIR> Users
    02/25/2013 06:05 AM <DIR> Windows
    07/15/2012 07:57 AM <DIR> Windows.old
    4 File(s) 303,739 bytes
    10 Dir(s) 83,613,896,704 bytes free

    C:\Windows\system32> sfc /scannow /OFFBOOTDIR=C:\/OFFWINDIR=C:\Windows

    Microsoft (R) Windows (R) Resource Checker Version 6.0
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    Scans the integrity of all protected system files and replaces incorrect version
    s with
    correct Microsoft versions.

    SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
    [/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>
    ]

    /SCANNOW Scans integrity of all protected system files and repairs files
    with
    problems when possible.
    /VERIFYONLY Scans integrity of all protected system files. No repair operati
    on is
    performed.
    /SCANFILE Scans integrity of the referenced file, repairs file if problems
    are
    identified. Specify full path <file>
    /VERIFYFILE Verifies the integrity of the file with full path <file>. No re
    pair
    operation is performed.
    /OFFBOOTDIR For offline repair specify the location of the offline boot dire
    ctory
    /OFFWINDIR For offline repair specify the location of the offline windows d
    irectory

    e.g.

    sfc /SCANNOW
    sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
    sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDI
    R=d:\windows
    sfc /VERIFYONLY

    C:\Windows\system32>


    CBS#5 attached
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #23

    You missed the space between the \ and the /OFF... :)

    The CheckSUR shows that we've now gotten rid of the registry errors so we can concentrate on the file mismatches.


    I've uploaded a file - CH4ac.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.
    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\CH4ac
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\CH4ac
    or
    DIR E:\CH4ac

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\CH4ac <drive>:\windows\winsxs /y /i /s /v /h

    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
    If the normal mode SRC doesn't work, try the Repair Environment one again.

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  6. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #24

    i don't have "select all" option ,can i extract this file to new folder on C drive like this ?

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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #25

    Extract it to C:\
    - it should automatically create the CH4ac folder
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  8. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #26

    can't enter repair mode
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #27

    Duh?
    You managed to get into it before, didn't you??

    Try booting from a Windows 7 DVD and taking the Repair option from that.
    If you don't have a Win7DVD or a Repair disk, download the ISO for your edition from the links here....

    http://www.heidoc.net/joomla/technology-science/microsoft
    The links are for downloads from the Digital River server run for MS.
    Burn the disk using the Windows Disc Image Burner or your preferred burning app.
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  11. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #28

    no i didn't boot in repair mode before ,will try to repair it from ISO
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  12. coolhand411
    Posts : 37
    Windows 7 Home Premium 64bit.
    Thread Starter
       New #29

    I'm starting to think that fresh install will be my best option (i have Home Premium OEM ver.-don't think you can use it for "repair install")
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #30

    You need to use an SP1 disk - you can download one from the links at
    http://www.heidoc.net/joomla/technology-science/microsoft
    The links are for downloads from the Digital River server run for MS.
    Burn to disk and use that.
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