8024402C Windows Check for Update error

sle3pingz · 23 Mar 2013

Sorry for the late, at last Exam Finished ...
i didn't see the error when click the copy, something wrong ?

and here's the result :

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {29EDD611-8C7E-422A-80AC-9723E808C426}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{29EDD611-8C7E-422A-80AC-9723E808C426}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-3547371521-3074184336-440347586</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN28WW(V2.06)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110614000000.000000+000</Date></BIOS><HWID>C1E03307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7600.0000-1052011
Installation ID: 007824639044484933490803266685512794454416850923306130
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJQKD
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/23/2013 10:34:48 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAIAAAABAAAABQABAAEAln3UnQx0xOXsfHzX9Bcu9ZqLQlXG+9is+p0ucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            INSYDE        HR CRB  
  FACP            LENOVO        CB-01   
  HPET            LENOVO        CB-01   
  BOOT            INSYDE        HR CRB  
  MCFG            LENOVO        CB-01   
  WDAT            INSYDE        HR CRB  
  SLIC            LENOVO        CB-01   
  ASF!            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB  
  ASPT            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB

Hope This can Help ...

NoelDP · 23 Mar 2013

Unfortunately not, in this case - sometimes we get pointers from MGADiag to areas for concern, even if the machine is still showing as genuine on-screen.

I'll have to review the thread and get back to you.

sle3pingz · 25 Mar 2013

ugh

, i have see this problem at many threads these days, but the source of problem mayba all different different

NoelDP · 25 Mar 2013

They often are, with Windows..... back in an hour.

NoelDP · 25 Mar 2013

I see I've missed the easiest fix of all....

Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

If that fails, then I suggest that you uninstall Kaspersky completely, then run their cleanup tool and test Windows Updates again.
post your results, then reinstall Kaspersky and test again.

sle3pingz · 25 Mar 2013

i already try that before, i uninstall KIS , then try run the manual update, but still no use ...

theog · 26 Mar 2013

Take a look at post 63.

Try manually installing .NET 4.5
Download .NET Framework 4.5 from Official Microsoft Download Centre

sle3pingz · 26 Mar 2013

ok i will try it , maybe tomorrow , and i will post my result tomorrow... , btw .NET 4 and .NET 4.5 it's different ? compatible ? can i just install 4.5 even i have the 4 ? sorry newbie with stuff like this

sle3pingz · 26 Mar 2013

it's no use, not solved too , i wanna cry

btw where we see the NET Framework installed or not ? i go to windows update check the installed update, didn't see the NET 4.5 , before i install 4.5 i see the 4 version, after install 4.5 , i didn't see both at "Installed Update"

NoelDP · 26 Mar 2013

.NET versions are often installed as 'programs' so appear in the Programs and Features list, rather than in the Installed Updates list (it depends on how your installed them)
Windows 7 comes with versions 2, 3.0 and 3.5 installed (in effect - all you'd see would be v3.5)
v4 is quite possibly irrelevant to anything you're using - except possibly your graphics card drivers.
v4.5 is almost certainly irrelevant.

Note that the versioning in .NET doesn't follow the usual rules, - it's possible to have the following versions of .NET all installed at the same time, since they do certain things differently (or not at all)

v1.0 or 1.1
v2.0 (and SP levels)
v3.0 or v3.5 (and SP levels)
v4.0 or v4.5 (I'm not sure about the equivalence here)

I just wish that MS would release a catch-all that had a decent cleanup for earlier versions!