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#1
Code 8007065E when installing KB2778344
Code 8007065E: Windows Update encountered an unknown error.
Steps I've tried so far:
1. SFC /scannow - Windows Resource Protection did not find any integrity violations.
2. Reboot into Clean Startup (No non-Microsoft Services or startup
3. Disable Antivirus (AVG Free)
4. Download and Run Windows Update Readiness Hotfix
5. Download Manual Update Installation file and attempt to install (Windows6.1-KB2778344-x64.msu): fails
6. extract contents of Windows6.1-KB2778344-x64.msu to folder
7. copy files from cab into appropriate folders according to 'checksur.log' file under 'Unavailable repair files:'
I was able to find all files in the extracted download except the following:
Unavailable repair files:
servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
I see the 'rtm' version of these files, but could not locate these specific file names...
I am hoping someone can help me get these last few files into place so this update will successfully install.
Thanks!