windows 7 non genuine issue

Page 2 of 9 FirstFirst 1234 ... LastLast

  1. Posts : 46
    Windows 7 Home Basic 64bit
    Thread Starter
       #11

    Tried to install that update,but it said that update is already installed..here is mgadiag report again..
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-RBV79-QMVK9-PTMXQ
    Windows Product Key Hash: RVPQaUf1pt3sdh4lgPOLdnLL830=
    Windows Product ID: 00346-OEM-8992752-50213
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.002
    ID: {922BD9E8-F0DF-41C2-808C-26871A646456}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{922BD9E8-F0DF-41C2-808C-26871A646456}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PTMXQ</PKey><PID>00346-OEM-8992752-50213</PID><PIDType>2</PIDType><SID>S-1-5-21-1836982260-1520228119-2296431884</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20079                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN08WW(V2.07)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110523000000.000000+000</Date></BIOS><HWID>9CB33A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46 
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 3:9:2013 23:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GGGwwx0xOXW8dRSZJEcCTQFMG18my5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			INSYDE		HR CRB  
      FACP			LENOVO		CB-01   
      HPET			LENOVO		CB-01   
      BOOT			INSYDE		HR CRB  
      MCFG			LENOVO		CB-01   
      WDAT			INSYDE		HR CRB  
      SLIC			LENOVO		CB-01   
      ASF!			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      ASPT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    You must have either installed it through WU, or by attempting to validate, since we started this thread :)

    It does give us a little more data.
    Tampered Service: sppsvc

    Please run the following commands and post the results

    NET START SPPSVC
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\SPPSVC /S
    REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC
      My Computer


  3. Posts : 46
    Windows 7 Home Basic 64bit
    Thread Starter
       #13

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\WINSTON>NET START SPPSVC
    System error 5 has occurred.
    
    Access is denied.
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\SPPSVC /S
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPPSVC
        DisplayName    REG_SZ    @%SystemRoot%\system32\sppsvc.exe,-101
        Description    REG_SZ    @%SystemRoot%\system32\sppsvc.exe,-100
        ObjectName    REG_SZ    NT AUTHORITY\NetworkService
        ErrorControl    REG_DWORD    0x1
        Start    REG_DWORD    0x2
        DelayedAutoStart    REG_DWORD    0x1
        Type    REG_DWORD    0x10
        DependOnService    REG_MULTI_SZ    RpcSs
        ServiceSidType    REG_DWORD    0x1
        RequiredPrivileges    REG_MULTI_SZ    SeAuditPrivilege\0SeChangeNotifyPrivil
    ege\0SeCreateGlobalPrivilege\0SeImpersonatePrivilege
        FailureActions    REG_BINARY    80510100000000000000000003000000140000000100
    0000C0D4010001000000E09304000000000000000000
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPPSVC\Security
        Security    REG_BINARY    010014804C00000058000000140000003000000002001C0001
    00000002801400FF010F0001010000000000010000000002001C000100000000001400FD01020001
    0100000000000512000000010100000000000512000000010100000000000512000000
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
        DisplayName    REG_SZ    Security Processor Loader Driver
        ErrorControl    REG_DWORD    0x3
        Start    REG_DWORD    0x0
        Type    REG_DWORD    0x1
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
        0    REG_SZ    Root\LEGACY_SPLDR\0000
        Count    REG_DWORD    0x1
        NextInstance    REG_DWORD    0x1
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
    /S
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
        NextInstance    REG_DWORD    0x1
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
        Service    REG_SZ    spldr
        Legacy    REG_DWORD    0x1
        ConfigFlags    REG_DWORD    0x400
        Class    REG_SZ    LegacyDriver
        ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
        DeviceDesc    REG_SZ    Security Processor Loader Driver
        Capabilities    REG_DWORD    0x0
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
        ActiveService    REG_SZ    spldr
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
    ERROR: The system was unable to find the specified registry key or value.
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC
    
    ERROR: The system was unable to find the specified registry key or value.
    
    C:\Users\WINSTON>
      My Computer


  4. Posts : 46
    Windows 7 Home Basic 64bit
    Thread Starter
       #14

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\WINSTON>NET START SPPSVC
    System error 5 has occurred.
    
    Access is denied.
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\SPPSVC /S
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPPSVC
        DisplayName    REG_SZ    @%SystemRoot%\system32\sppsvc.exe,-101
        Description    REG_SZ    @%SystemRoot%\system32\sppsvc.exe,-100
        ObjectName    REG_SZ    NT AUTHORITY\NetworkService
        ErrorControl    REG_DWORD    0x1
        Start    REG_DWORD    0x2
        DelayedAutoStart    REG_DWORD    0x1
        Type    REG_DWORD    0x10
        DependOnService    REG_MULTI_SZ    RpcSs
        ServiceSidType    REG_DWORD    0x1
        RequiredPrivileges    REG_MULTI_SZ    SeAuditPrivilege\0SeChangeNotifyPrivil
    ege\0SeCreateGlobalPrivilege\0SeImpersonatePrivilege
        FailureActions    REG_BINARY    80510100000000000000000003000000140000000100
    0000C0D4010001000000E09304000000000000000000
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPPSVC\Security
        Security    REG_BINARY    010014804C00000058000000140000003000000002001C0001
    00000002801400FF010F0001010000000000010000000002001C000100000000001400FD01020001
    0100000000000512000000010100000000000512000000010100000000000512000000
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
        DisplayName    REG_SZ    Security Processor Loader Driver
        ErrorControl    REG_DWORD    0x3
        Start    REG_DWORD    0x0
        Type    REG_DWORD    0x1
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
        0    REG_SZ    Root\LEGACY_SPLDR\0000
        Count    REG_DWORD    0x1
        NextInstance    REG_DWORD    0x1
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
    /S
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
        NextInstance    REG_DWORD    0x1
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
        Service    REG_SZ    spldr
        Legacy    REG_DWORD    0x1
        ConfigFlags    REG_DWORD    0x400
        Class    REG_SZ    LegacyDriver
        ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
        DeviceDesc    REG_SZ    Security Processor Loader Driver
        Capabilities    REG_DWORD    0x0
    
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
        ActiveService    REG_SZ    spldr
    
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
    ERROR: The system was unable to find the specified registry key or value.
    
    C:\Users\WINSTON>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC
    
    ERROR: The system was unable to find the specified registry key or value.
    
    C:\Users\WINSTON>
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    Access Denied on SPPSVC is rare.

    Please run the following commands, and post the results.


    Open an Elevated Command Prompt, and run the following commands

    sc sdshow plugplay
    ICACLS C:\Windows\System32\sppsvc.exe


    If those show nothing, then the problem is likely to be serious file corruption.


    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    CHKDSK C: /R

    and hit the Enter key.
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
    then run the SFC.

    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.


    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

    Post a new MGADiag report with details of any error messages encountered.
      My Computer


  6. Posts : 46
    Windows 7 Home Basic 64bit
    Thread Starter
       #16

    The output of above 2 commands is as follows:
    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\WINSTON>sc sdshow plugplay
    
    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
    
    C:\Users\WINSTON>ICACLS C:\Windows\System32\sppsvc.exe
    C:\Windows\System32\sppsvc.exe NT SERVICE\TrustedInstaller:(F)
                                   BUILTIN\Administrators:(RX)
                                   NT AUTHORITY\SYSTEM:(RX)
                                   BUILTIN\Users:(RX)
    
    Successfully processed 1 files; Failed processing 0 files
    
    C:\Users\WINSTON>
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    They are normal - please proceed with the file system checks.
      My Computer


  8. Posts : 46
    Windows 7 Home Basic 64bit
    Thread Starter
       #18

    No errors found
    here is the link to https://skydrive.live.com/redir?resi...47062B216A!108
    Code:
    here is mgadiag report
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-RBV79-QMVK9-PTMXQ
    Windows Product Key Hash: RVPQaUf1pt3sdh4lgPOLdnLL830=
    Windows Product ID: 00346-OEM-8992752-50213
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.002
    ID: {922BD9E8-F0DF-41C2-808C-26871A646456}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{922BD9E8-F0DF-41C2-808C-26871A646456}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PTMXQ</PKey><PID>00346-OEM-8992752-50213</PID><PIDType>2</PIDType><SID>S-1-5-21-1836982260-1520228119-2296431884</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20079                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN08WW(V2.07)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110523000000.000000+000</Date></BIOS><HWID>9CB33A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46 
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 3:9:2013 23:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GGGwwx0xOXW8dRSZJEcCTQFMG18my5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			INSYDE		HR CRB  
      FACP			LENOVO		CB-01   
      HPET			LENOVO		CB-01   
      BOOT			INSYDE		HR CRB  
      MCFG			LENOVO		CB-01   
      WDAT			INSYDE		HR CRB  
      SLIC			LENOVO		CB-01   
      ASF!			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      ASPT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB
      My Computer


  9. Posts : 46
    Windows 7 Home Basic 64bit
    Thread Starter
       #19

    No errors found
    here is the link to https://skydrive.live.com/redir?resi...47062B216A!108
    Code:
    here is mgadiag report
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-RBV79-QMVK9-PTMXQ
    Windows Product Key Hash: RVPQaUf1pt3sdh4lgPOLdnLL830=
    Windows Product ID: 00346-OEM-8992752-50213
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.002
    ID: {922BD9E8-F0DF-41C2-808C-26871A646456}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{922BD9E8-F0DF-41C2-808C-26871A646456}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PTMXQ</PKey><PID>00346-OEM-8992752-50213</PID><PIDType>2</PIDType><SID>S-1-5-21-1836982260-1520228119-2296431884</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20079                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN08WW(V2.07)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110523000000.000000+000</Date></BIOS><HWID>9CB33A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46 
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 3:9:2013 23:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GGGwwx0xOXW8dRSZJEcCTQFMG18my5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			INSYDE		HR CRB  
      FACP			LENOVO		CB-01   
      HPET			LENOVO		CB-01   
      BOOT			INSYDE		HR CRB  
      MCFG			LENOVO		CB-01   
      WDAT			INSYDE		HR CRB  
      SLIC			LENOVO		CB-01   
      ASF!			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      ASPT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB  
      SSDT			INSYDE		HR CRB
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    The CBS log looks fine - I'm stretching for causes here!

    Please run the following commands and post the results

    ICACLS C:\windows\System32\7b*.*
    ATTRIB C:\windows\System32\7b*.*
    DIR C:\windows\System32\7b*.* /AH
      My Computer


 
Page 2 of 9 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:20.
Find Us