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Windows 7: Win7 home update fails, error 8007370B - cannot update, install SP1.

20 Mar 2013   #11

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64

Hi Carl,

That's much better, we're down to 3 errors now. Just for future reference, can you post logs here please? The reason I asked you to use SendSpace for your COMPONENTS hive was because it's a very large file which is well over the attachment size limit.

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-20 14:56

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI C Mark Deployment Missing    0x00000000    c!233f50ef06f..a4a0ed9fa75_31bf3856ad364e35_6.1.7600.20738_2ecb56b1ce3e450    amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20738_none_c8e8063ee6c6709e    
(f)    CSI C Mark Deployment Missing    0x00000000    c!5e4f002dbbc..263cb2d2a52_3bf3856ad364e35_8.0.7600.20745_b94e64f5de91cbb    amd64_5e4f002dbbc5fce847caf263cb2d2a52_31bf3856ad364e35_8.0.7600.20745_none_b394e64f5de91cbb    
(f)    CSI C Mark Deployment Missing    0x00000000    c!5e0f002dbbc..263cb2d2a52_31bf3856aD364e35_8.0.7600.20745_b394e64f5De91cbb    amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20745_none_b30927dbe98684c6    

Seconds executed: 487
 Found 3 errors
  CSI C Mark Deployment Missing Total count: 3
I will post a fix for you tomorrow.


My System SpecsSystem Spec
21 Mar 2013   #12

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64

Hi Carl,

All sorted!

Download this file please:

Save it to your Desktop. Then right click > Extract All... and extract the contents to your Desktop. There should be one file, COMPONENTS (with no extension).

Then navigate to this folder:


In that folder, rename the file COMPONENTS to COMPONENTS.bak

Copy the COMPONENTS file from your Desktop to this folder, then reboot your computer please.

After you have rebooted, run the System Update Readiness Tool (SURT) again and post the log please:

My System SpecsSystem Spec
24 May 2013   #13

Windows 7 Home x64
Same problem

Hi Tom
I'm getting exactly the same problem as Carl and have tried several times to resolve (as he did). Do you think you could help me out also?
I can provide you with the CheckSUR details if necessary.
Many thanks
My System SpecsSystem Spec

24 May 2013   #14

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64

Hi Simon,

I'd be more than happy to help you out with this, but to prevent things from getting confusing, can you start a new thread of your own please?

Windows Updates & Activation - Windows 7 Help Forums

Make sure you include your CheckSUR log! Post a link to your thread here when you've made it and I'll see what I can do.

My System SpecsSystem Spec
04 Feb 2017   #15

Windows 7 Home Premium 64bit

Hi Tom, are you still helping people with this problem?
My System SpecsSystem Spec
04 Feb 2017   #16

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Shazza,
Like a lot of the users, he's moved with the times only occassionaly popping in.

Follow the instructions in the sticky, start a new thread, we'll go from there.
Windows Update Posting Instructions

My System SpecsSystem Spec
05 Feb 2017   #17

Windows 7 Home Premium 64bit

Thanks Roy, I'll give it a go :)
My System SpecsSystem Spec

 Win7 home update fails, error 8007370B - cannot update, install SP1.

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