Tried many things, still error 800736B3

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Danny - please start your OWN NEW thread and follow the Windows Update Posting Instructions posting the requested data
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Drip - sorry about the wait, I must have missed the notification somehow.

    Your report shows considerable corruption
    Here's the CheckSUR data (the important bits)
    Code:
    Summary:
    Seconds executed: 844
     Found 408 errors
     Fixed 386 errors
      CSI Could Not Open file Total count: 2
      CSI Manifest and S256H Do Not Match Total count: 3
      CSI Missing Component Key Total count: 21
      Fixed: CSI Missing Component Key.  Total count: 21
      CSI Missing Pinned Component Key Total count: 112
      Fixed: CSI Missing Pinned Component Key.  Total count: 112
      CSI Missing Deployment Key Total count: 1
      CSI Missing Identity Total count: 138
      Fixed: CSI Missing Identity.  Total count: 136
      CSI Corrupt Identity Total count: 2
      CSI Mismatched Identity Total count: 1
      CSI Missing C Mark Total count: 218
      Fixed: CSI Missing C Mark.  Total count: 218
      CSI C Mark Deployment Missing Total count: 2
      CSI Located Replacement: Invalid (S256H) Total count: 21
      CSI Replacement File: CreateFile Failed Total count: 22
      CSI F Mark Value Wrong Total count: 3
      Fixed: CSI F Mark Value Wrong.  Total count: 3
      CSI F Mark Missing Total count: 8
      Fixed: CSI F Mark Missing.  Total count: 8
      CBS Registry Error Total count: 2
      CBS Watchlist Package Missing Total count: 3
      CBS Watchlist Component Missing Total count: 4
    Unavailable repair files:
     winsxs\manifests\amd64_mdmgsm.inf_31bf3856ad364e35_6.1.7600.16385_none_bfea4aadd362bbb1.manifest
     winsxs\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest
     winsxs\manifests\amd64_mdmgatew.inf_31bf3856ad364e35_6.1.7600.16385_none_e996a8c57d55e098.manifest
     winsxs\manifests\amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a.manifest
     winsxs\manifests\amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8.manifest
    I'll post a fix protocol for the files later - hopefully that'll help get the rest fixed :)
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Hmmm - there's a few complications here...
    You appear to have registry corruption which is calling for non-existent files, at least in two of the above cases.
    Let me try and isolate the problem areas....


    The following are non-existent files, called from corrupt registry entries
    Code:
     Line 597: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a.manifest amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a 
     Line 611: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8.manifest amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8
    The corrupt entries are

    Code:
      Line 475: (f) CSI Corrupt Identity 0xC0150017 mdmgatew.inf, Culture=neutral, Type=driverUpdate, Version=>.1.7600.16385, PublicKeqToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_mdmgatew.inf_31bf3856ad364e35_6.1.7600.16385_none_e996a8c57d55e098 Bad identity
     Line 596: (f) CSI Corrupt Identity 0xC0150017 6b5819de600853a49507704bd68a01d1, Culture=neutral, Version=6.1.7600.21062, PublicKmyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a Bad identity
    ...more later :)
      My Computer


  4. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    Danny,

    From what I've seen on other posts (Windows Update failing with Error codes: 8007371B, 800736B3, 80070246, second page) this fix could be very specific. It sounds like you have some stuff going on that I do not ie Control Panel buttons. I'm still waiting on a suggestion from somebody on what to do here.. If I dont here back soon I'm gonna try another forum then get back to you Danny but for now we're hanging tight! Good luck to you brother!

    *Edit* Just saw ur response Noel!
    HA 2nd *Edit* I didn't even see the new page! PROGRESS!!
      My Computer


  5. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    NoelDP said:
    Hmmm - there's a few complications here...
    You appear to have registry corruption which is calling for non-existent files, at least in two of the above cases.
    Let me try and isolate the problem areas....


    The following are non-existent files, called from corrupt registry entries
    Code:
     Line 597: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a.manifest amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a 
     Line 611: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8.manifest amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8
    The corrupt entries are

    Code:
      Line 475: (f) CSI Corrupt Identity 0xC0150017 mdmgatew.inf, Culture=neutral, Type=driverUpdate, Version=>.1.7600.16385, PublicKeqToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_mdmgatew.inf_31bf3856ad364e35_6.1.7600.16385_none_e996a8c57d55e098 Bad identity
     Line 596: (f) CSI Corrupt Identity 0xC0150017 6b5819de600853a49507704bd68a01d1, Culture=neutral, Version=6.1.7600.21062, PublicKmyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a Bad identity
    ...more later :)

    YAY!! Gotta love corrupt reg errors! Let me know what else there is and what I should do. My level of knowledge with the reg is slim to none compared to the experts but I can navigate through it and change values/delete and add entries!!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Not in this area you don't :)
    I'm not sure I understand it well enough myself, as there are all sorts of interdependencies involved.

    I'm going to need a file from you.

    Please copy the file C:\Windows\System32\config\COMPONENTS to your desktop, then compress it, and upload the compressed file to a fileshare site (It'll be too big for here, probably) such as SkyDrive or DropBox - post a link, and I'll see what I can see.
      My Computer


  7. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    COMPONENTS is 1 KB, components is 38.4 MB.. I'll get them both here.
      My Computer


  8. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #18
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    The small file is actually the COMPONENTS.LOG file :)

    I've uploaded the COMPONENTS file (zipped as d50aa.zip) to my SkyDrive at
    Noel's SkyDrive

    Please download and save it.

    Now go to the C:\Windows\System32\config folder, and rename the COMPONENTS file (the 40MB one) to COMPLONENTS.OLD

    Extract the COMPONENTS file from the downloaded zipfile and put that in the C:\Windows\System32\config folder

    now reboot
    Then run CheckSUR again, and then SFC /SCANNOW and post the new log files.
      My Computer


  10. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    I cant rename it because its running in System.
      My Computer


 
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