Solved WU w/IE10 Anomaly

MourningStar · Mar 13, 2013

On 2013.03.12 (yesterday) my computer informed me of many updates available. I installed them, all save one were successful. I was unable to identify the culprit update, so I sys. restored and re-installed them one at a time. The last one was IE 10 and required a restart. When my desktop was loading an error box titled 'ie4uinit.exe' appeared with error code 0xc000007b. I closed the box and the desktop/startup continued and completed without any 'visible' or operational incident except one. When I went to start the internet by cliking my IE icon nothing happens. I opened the task manager with the process tab visible. I cliked on the IE icon again and watched the task manager. I saw the ie task appear for about a second then it disappeared. So, for now, I have uninstalled the IE10 update and all seems well again.

Is there a known bug with this update?

Or are there other issues I should be cognizant of?

(FWIW, when I view 'Installed Updates' the list shows that the IE10 update installed 'successful' - in status column)

-thank you

Brink · Mar 13, 2013

Hello MourningStar,

If when you open IE9 and click on Help (menu bar) and About Internet Explorer, does it show IE9 now?

If so, then you might see if using OPTION TWO in the tutorial below to install IE10 using a standalone installer instead may work better for you.

http://www.sevenforums.com/tutorials/282216-internet-explorer-10-install-uninstall-windows-7-a.html

Hope this helps,

Shawn

MourningStar · Mar 13, 2013

Brink said:
Hello MourningStar,

If when you open IE9 and click on Help (menu bar) and About Internet Explorer, does it show IE9 now?

yes

Brink said:
If so, then you might see if using OPTION TWO in the tutorial below to install IE10 using a standalone installer instead may work better for you.

http://www.sevenforums.com/tutorials/282216-internet-explorer-10-install-uninstall-windows-7-a.html

Hope this helps,
Shawn

Thnx Shawn - I may try that. Is Ie10 'all that'? Meaning is it, like, 'to die for'/'can't live w/o it'? etc. etc.

My main concern is this specific situation. I have had this machine since 2009 and have never ever had a wu problem and would like to learn what has happened and why this has happened. I understand and appreciate the quick recommendations for solutions or work-arounds, but I also look for information that will educate and provide a means to self-resolve.

thnx.

Brink · Mar 14, 2013

I think IE10 is fine. Luckily you can always uninstall if it's not your cup of tea.

Not sure what may have caused the WU issue, but if it's fine now, then I wouldn't worry about.

MourningStar · Mar 20, 2013

Brink said:
Hello MourningStar,

If when you open IE9 and click on Help (menu bar) and About Internet Explorer, does it show IE9 now?

If so, then you might see if using OPTION TWO in the tutorial below to install IE10 using a standalone installer instead may work better for you.

http://www.sevenforums.com/tutorials/282216-internet-explorer-10-install-uninstall-windows-7-a.html

Hope this helps,
Shawn

No luck with option 2. No change to previous problem description. thnx Shawn.

Brink · Mar 20, 2013

What AV program are you using?

If you are using a 3rd party AV program, then you might temporarily disable or uninstall it, then uninstall and reinstall IE10 to see if that may help.

In addition, here are some more IE10 installation troubleshooting steps.

Troubleshooting a failed installation of Internet Explorer 10

MourningStar · Mar 21, 2013

Brink said:
What AV program are you using?

Microsoft Security Essentials

Brink said:
What AV program are you using? In addition, here are some more IE10 installation troubleshooting steps.

Troubleshooting a failed installation of Internet Explorer 10

I was not under the impression that I had a failed installation. In my initial post I state that the computer reports the installation as successful. Since nothing happened when I tried to fire up IE10 does this mean that the successful install report is incorrect and I should treat it as a failed installation?

Brink · Mar 21, 2013

Yep, if IE10 is not running properly, then it's a failed installation.

When looking up the error you got, all posts on it are recommending to troubleshoot with that to see if it may help.

NoelDP · Mar 21, 2013

Please follow the http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html and post the requested data

MourningStar · Mar 21, 2013

Brink said:
Yep, if IE10 is not running properly, then it's a failed installation.

When looking up the error you got, all posts on it are recommending to troubleshoot with that to see if it may help.

thnx Shawn - I will check into this in time and report back.

MourningStar · Mar 21, 2013

NoelDP said:
Please follow the http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html and post the requested data

hmmm .. having followed and reported back on Shawn's initial advice me & follow-ups, thinks this is not a Windows Update problem.

tom982 · Mar 21, 2013

MourningStar said:
NoelDP said:

Please follow the http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html and post the requested data

Click to expand...

hmmm .. having followed and reported back on Shawn's initial advice me & follow-ups, thinks this is not a Windows Update problem.

It might be related to one currently causing trouble though, that's why we want the data

MourningStar · Mar 21, 2013

tom982 said:
It might be related to one currently causing trouble though, that's why we want the data

those instructions I interpret as having to do with error/s in the Windows Update process. I did not have any. Actually, I am batting 1000 on error-free updates while owning this machine since 2009 (as he knocks-on-wood). I apologize for the poor wording of my initial post.

Brink · Mar 21, 2013

In addition to the troubleshooting I posted, it wouldn't hurt to do what Tom posted above as well. The more data we have the better we will be able to see what the issue may be.

MourningStar · Mar 21, 2013

Tom and Shawn - thnx for your responses. My concern with the Update trouble-shooter process is running the sfc /scannow command. The reason is that it is my understanding that it will play havoc with custom themes and I have a few that I rotate. They are courtesy of the master Mr. Grim and I am quite fond of them. The only problem is that a friend installed them for me and is no longer available to 're-do' it all. Not really a 'rock & a hard place' scenario and I typically adhere to the 'if-it-ain't-broke-don't-fix-it policy, so, unless there is a real need (security issue, etc.?) for running IE10 I can live w/o it. However, in the event it is a 'must' to run this, I have posted a request for a 'theme restoration 'for dummies' that need to run the sfc utility' over at the Virtual Customs forum. If this process has been already addressed here I welcome a link.

tom982 · Mar 21, 2013

Just ignore the SFC, it's not particularly relevant here anyway. Or run SFC /verifyonly and it won't do a thing, it will only report issues without attempting to fix them.

MourningStar · Mar 21, 2013

a short discussion directly relevant to me :

If you are thinking of installing IE 10 .... think again!

thoughts anyone?

NoelDP · Mar 22, 2013

The immediate thought is that if you intentionally break the integrity of the OS, you are going to have to expect problems

MourningStar · Mar 22, 2013

NoelDP said:
The immediate thought is that if you intentionally break the integrity of the OS, you are going to have to expect problems

right, Microsoft=integrity

MourningStar · Mar 22, 2013

resolved - ref. post #17

(that's an awesome team over at Virtual Customs, btw)

Solved WU w/IE10 Anomaly

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