New
#1
Cannot install IE10 Update!
I have tried numerous times to install IE10. I have researched this issue thoroughly & have found no answer, All other updates will install - no problem. All my drivers are up-to-date. I even resorted to the MS "Fixit" to no avail.
The event viewer reads:
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 3/15/2013 12:57:29 PM
Event ID: 20
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Installation
User: SYSTEM
Computer: QX9650
Description:
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>20</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000000028</Keywords>
<TimeCreated SystemTime="2013-03-15T16:57:29.682012200Z" />
<EventRecordID>499277</EventRecordID>
<Correlation />
<Execution ProcessID="1576" ThreadID="5236" />
<Channel>System</Channel>
<Computer>QX9650</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="errorCode">0x80070643</Data>
<Data Name="updateTitle">Internet Explorer 10 for Windows 7 for x64-based Systems</Data>
<Data Name="updateGuid">{5F84379F-7C14-472F-B560-62A0CDEC6F31}</Data>
<Data Name="updateRevisionNumber">202</Data>
</EventData>
< /Event>
I researched the error code & there are references to this code occurring with .Net Framework & SP1 updates, which had remedies I tried, but it doesn't solve the problem.
I usually can solve any of my PC issues on my own, but this one has me baffled.
BTW - I do not get an error code on the message box that says installation failed. It goes through the installation process, then reads "restarting programs" before getting the installation failed message.
I also tried installing with a clean boot - still no good. Also ran sfc /scannow.
I have no other issues with my PC other than this one! Please advise.
I have now attached the CBS.zip per posting instructions.
Also, the installation error code I get through Win Update is 9C59
Last edited by TBoyd; 15 Mar 2013 at 21:58. Reason: More info