Unable to install SP1

Page 4 of 5 FirstFirst ... 2345 LastLast

  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #31

    Sorry - the thread must have dropped off my radar!
    Back soon, after I've had a chance to review it.
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #32

    Hmmm - I think this is the critical error....
    Code:
    2013-03-25 17:54:12, Info                  CBS    SPI: Starting SPInstall version 6.1.7601.17514
2013-03-25 17:54:13, Error                 CBS    SPI: (CheckForPendingFlag:90)Failed to open component hive at C:\Windows\System32\config\components er=0x0
2013-03-25 17:54:13, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
    Please open an Elevated Command Prompt, and run the following commands

    DIR C:\Windows\System32\config\components.*
    DIR C:\Windows\System32\config\components.* /AH
    ATTRIB C:\Windows\System32\config\components.*
    ICACLS C:\Windows\System32\config\components.*

    post the results, and we'll see if there's anything obvious there.
      My Computer
    Quote Quote

  4. zone 5
    Posts : 31
    Win 7
    Thread Starter
       New #33

    NoelDP said:
    Sorry - the thread must have dropped off my radar!
    Back soon, after I've had a chance to review it.

    No problem at all. I see how many posts you answer and all the help you give. I REALLY appreciate it!!!!!
      My Computer
    Quote Quote

  6. zone 5
    Posts : 31
    Win 7
    Thread Starter
       New #34

    NoelDP said:
    Hmmm - I think this is the critical error....
    Code:
    2013-03-25 17:54:12, Info                  CBS    SPI: Starting SPInstall version 6.1.7601.17514
2013-03-25 17:54:13, Error                 CBS    SPI: (CheckForPendingFlag:90)Failed to open component hive at C:\Windows\System32\config\components er=0x0
2013-03-25 17:54:13, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
    Please open an Elevated Command Prompt, and run the following commands

    DIR C:\Windows\System32\config\components.*
    DIR C:\Windows\System32\config\components.* /AH
    ATTRIB C:\Windows\System32\config\components.*
    ICACLS C:\Windows\System32\config\components.*

    post the results, and we'll see if there's anything obvious there.

    Hopefullu this is what you need.

    Code:
    Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>dir c:\windows\system32\config\components.*
 Volume in drive C is OS
 Volume Serial Number is 403F-5D13

 Directory of c:\windows\system32\config

04/02/2013  12:12 AM        40,894,464 components
               1 File(s)     40,894,464 bytes
               0 Dir(s)  826,230,665,216 bytes free

==========================================================
C:\Windows\system32>dir c:\windows\system32\config\components.* /ah
 Volume in drive C is OS
 Volume Serial Number is 403F-5D13

 Directory of c:\windows\system32\config

07/14/2009  03:52 AM             1,024 COMPONENTS.LOG
04/02/2013  12:12 AM           262,144 COMPONENTS.LOG1
07/13/2009  10:34 PM                 0 COMPONENTS.LOG2
               3 File(s)        263,168 bytes
               0 Dir(s)  826,231,230,464 bytes free

=============================================================

C:\Windows\System32>attrib C:\windows\system32\config\components.*
A            C:\windows\system32\config\components
A   H        C:\windows\system32\config\COMPONENTS.LOG
A   H        C:\windows\system32\config\COMPONENTS.LOG1
A   H        C:\windows\system32\config\COMPONENTS.LOG2

===============================================================

C:\Windows\System32>icacls  C:\windows\system32\config\components.*
C:\windows\system32\config\components NT AUTHORITY\SYSTEM:(I)(F)
                                      BUILTIN\Administrators:(I)(F)

C:\windows\system32\config\COMPONENTS.LOG NT AUTHORITY\SYSTEM:(I)(F)
                                          BUILTIN\Administrators:(I)(F)

C:\windows\system32\config\COMPONENTS.LOG1 NT AUTHORITY\SYSTEM:(I)(F)
                                           BUILTIN\Administrators:(I)(F)

C:\windows\system32\config\COMPONENTS.LOG2 NT AUTHORITY\SYSTEM:(I)(F)
                                           BUILTIN\Administrators:(I)(F)

Successfully processed 4 files; Failed processing 0 files
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #35

    That looks normal, although your hive file looks a little stale (have you rebooted since 4/2 at 12:12 AM ??)
    Please open an Elevated Command Prompt

    run the following commands

    REG LOAD HKLM\TEST C:\Windows\System32\config\components
    REG UNLOAD HKLM\TEST

    You should get success message from both commands
      My Computer
    Quote Quote

  8. zone 5
    Posts : 31
    Win 7
    Thread Starter
       New #36

    NoelDP said:
    That looks normal, although your hive file looks a little stale (have you rebooted since 4/2 at 12:12 AM ??)
    Please open an Elevated Command Prompt

    run the following commands

    REG LOAD HKLM\TEST C:\Windows\System32\config\components
    REG UNLOAD HKLM\TEST

    You should get success message from both commands
    The computer was turned on today 4/3 at ~ 1:00 PM USA eastern time. It was not in sleep mode, but totaly turned off. It was probably turned off last night about the time you show.

    Both commands run and as you said, they both said completed successfuly
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #37

    OK - that was probably a red herring then
    I can't see the registry edits causing the problem - I know of people who've simply installed SP1 and then re-applied the edits.

    The actual failure seems to be generated here...

    Code:
    2013-03-25 18:13:32, Info                  CBS    WatchList: Add package Package_2_for_KB2790113~31bf3856ad364e35~amd64~~6.1.1.1.2790113-4_neutral_LDR to re-evaluation(install) due to the change on Component Family: x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_0.0.0.0_none_2e8be5a3c3fa2f72, Version: 6.1.7600.16385, change: (Owner: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update, Flag: 128, Action: 4)
2013-03-25 18:13:32, Error                 CBS    Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X600011db04001, component: x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_6.1.7600.16385_none_585517a9869db81d, owner: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CBS    Failed to mergecomponent [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CBS    ComponentAnalyzerUninstallDeployment: Failed on update: Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CBS    Failed to execute item[0] in Package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Update: Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CBS    Failed to execute execution update. [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CBS    Failed to execute execution package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385 [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CBS    Failed to prepare execution [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CSI    0000000e@2013/3/25:22:13:32.649 CSI Transaction @0xf25340 destroyed
2013-03-25 18:13:32, Info                  CBS    Perf: InstallUninstallChain complete.
2013-03-25 18:13:32, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80004005 - E_FAIL]
2013-03-25 18:13:32, Info                  CBS    WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, status: 0x80004005, failure source: Execute, start state: Partially Installed, target state: Installed, client id: SP Coordinater Engine
    I've seen that type of error before, and been unsuccessful in fixing it
    Since the update involved is a recent update (KB2790113) it may be worth attempting to uninstall it manually.

    Search for it in the list of installed updates, and try uninstalling it.
    If it does uninstall, reboot, and then attempt installing SP1 again.
      My Computer
    Quote Quote

  11. zone 5
    Posts : 31
    Win 7
    Thread Starter
       New #38

    NoelDP said:
    I've seen that type of error before, and been unsuccessful in fixing it
    Since the update involved is a recent update (KB2790113) it may be worth attempting to uninstall it manually.

    Search for it in the list of installed updates, and try uninstalling it.
    If it does uninstall, reboot, and then attempt installing SP1 again.
    Okay, I found it and uninstalled. I will attemp to do SP1 again, and then let you know what happens. thanks!
      My Computer
    Quote Quote

  12. zone 5
    Posts : 31
    Win 7
    Thread Starter
       New #39

    not actually a shock, but it failed to install sp1. Ran sfc /scannow first, rebooted, and then tried install from the direct download from MS.
      My Computer
    Quote Quote

  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #40

    OK - please post the new CBS.log file
      My Computer
    Quote Quote

 
Page 4 of 5 FirstFirst ... 2345 LastLast

  Related Discussions
I was unable to install January and March, 2017 Security Rollups KB3212646, KB4012215. I am able to install other updates. I have followed a number of repair strategies (can't recall exactly) over the last 2 months and have had no success. I do remember thinking I probably had a problem with...
-Running Windows 7 Ultimate 64bit Service Pack 1 Hello there, I've just built a new computer and am having trouble installing Windows updates on my fresh install. When I go to Windows Update, I get the following message: -- Install new Windows Update software To check for updates, you...
I'm an IT student who got a free Win 7 x64 disk from my school, and I am unable to do a clean install. My system specs are as follows: Intel Core 2 Duo 3.12 Ghz nVidia GeForce 9800 GTX 512 MB PCI-e 320 GB Western Digital HD SATA 1 Gb DDR2 1066 MHz and 2x2Gb DDR2 1066 MHz SDRAM I set my...
Unable to install.
in Installation & Setup

I am trying to install Windows 7 on my laptop. But I keep getting the following error: "Windows was unable to create a required installation folder. Error code: 0x80070017" Does someone perhaps know what this is ? Thanks!!
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 04:30.
Find Us