Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Blank Page when when trying to update other microsoft products.

22 Mar 2013   #1
Ryan Hayward

Windows 7 64 bit
Blank Page when when trying to update other microsoft products.

Hi guys,
I've been trying to get updates for microsoft office.
If I open up Windows Updates and choose " Get updates for other products"
It takes me to a blank page at Microsoft Update
I have never had this issue in the past. I have last night restored my computer back to factory settings. I can get windows updates but not updates for other products.
Any suggestions?

I have tried disabling my security suite.
Could the problem be I am using IE 10 with windows 7? Generally after an install, I just use IE 8 or 9 and I have never had this problem surface before...

My System SpecsSystem Spec
23 Mar 2013   #2
Ryan Hayward

Windows 7 64 bit

On the windows update page its got " Get updates for other microsoft products". Click the link that says " Find out more"
When I click it it goes to a blank page....
My System SpecsSystem Spec
23 Mar 2013   #3
Ryan Hayward

Windows 7 64 bit

Problem has now been resolved. I had to choose compatability view with the new web browser and this time the page reloaded and displayed successfully. I'm putting this here for anybody else with this problem.

Compatibility view is at top of page, right in the middle. (IE 10)
My System SpecsSystem Spec

23 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec

 Blank Page when when trying to update other microsoft products.

Thread Tools

Similar help and support threads
Thread Forum
IE11 returns blank page from
IE11 is returning a blank page from This is essentially a new install of 64bit Win 7. IE returns the page when I am in the Administrative Account. I changed the account from standard to administrative and it worked. I then changed it back to standard and it failed. I reset...
Browsers & Mail
Windows Update blank page
So I wanted to do a Windows Update but when going to Windows Update I'm greeted with this: Then I clicked on the blank button and after waiting I got this:
Windows Updates & Activation
Turn back on Microsoft products update?
sorry if this is a really dumb question but i cannot for the life of me figure how to turn this back on. I accidentally unchecked the 'Give me updates for Microsoft products and check for new optional Microsoft software when I update Windows' I've searched all over the net but no luck ...
Windows Updates & Activation
Blank page on Microsoft Update (XP)
I have just restored after a breakdown. Now everytime i enter Microsoft Update either from buttom in Windows or via the web-page, it comes up with a blank page. I get no error message. If i go from the update buttom in Windows, Explorer start Microsoft Windows Update but with a total blank...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:05.
Twitter Facebook Google+