IE10 will not install on Win7

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    There's got to be an easier way than this...
    Windows 7 Service Pack 1 – Installation Failure ERROR_ACCESS_DENIED (0×80070005) | Mark Parris
    :)
    In your case, this would mean uninstalling these 40 updates....
    KB2506212 KB2552343 KB2563227 KB2564958 KB2570947 KB2574819 KB2579686 KB2585542
    KB2604115 KB2620712 KB2647753 KB2653956 KB2654428 KB2655992 KB2656356 KB2659262
    KB2661254 KB2676562 KB2698365 KB2705219 KB2712808 KB2726535 KB2729452 KB2736422
    KB2742599 KB2749655 KB2750841 KB2753842 KB2756921 KB2758857 KB2769369 KB2773072
    KB2778344 KB2779562 KB2785220 KB2786400 KB2790113 KB2790655 KB2799494 KB982018

    !!
    Last edited by NoelDP; 27 Mar 2013 at 11:19. Reason: formatting
      My Computer


  2. Posts : 37
    Win7 Ultimate x64 SP1 Dual Boot
    Thread Starter
       #12

    Yikes, I'll book some time off work!!

    Seriously though, are these updates part of SP1 or do they cause a problem with installing SP1 if any are corrupt? SP1 installed fine as far as I can remember, and I generally have no problems with updates. I'm not at home currently, but I'll check to see if I have all the updates you posted later. Can I not just uninstall SP1 and start again?

    I have some other quirks with my system, such as running IE (and FF) cache and temp files into a ramdrive. I also run user TMP and TEMP into the ramdrive, but NOT system TMP or TEMP.

    It's important to know though, that the other boot on this machine is (apart from the SSD) near as damn it a mirror image of this one, and I had no problems installing IE10 on that.

    If you could say what it is you want me to do, I'll oblige.

    Thanks for your help and patience, Roo
    Last edited by Roo66; 27 Mar 2013 at 13:00. Reason: Adding comment
      My Computer


  3. Posts : 37
    Win7 Ultimate x64 SP1 Dual Boot
    Thread Starter
       #13

    I did a quick search for the first update on your list, KB2506212, it's a security update for Win xp??
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    No - you're looking in the wrong places for the KB numbers - ignore the download catalog entries in search engines, and use the filter site:support.microsoft.com which will get you much better results...

    Your search then becomes site:support.microsoft.com KB2506212 - Google Search

    and you can pick the one at the top :)

    What I meant by my earlier post is that the method - not that you need to remove SP1 - of removing the updates showing that error, then reinstalling them, worked in that case, and may work in this.

    I'm still trying to find an alternative solution that looks reasonable.
      My Computer


  5. Posts : 37
    Win7 Ultimate x64 SP1 Dual Boot
    Thread Starter
       #15

    OK, I'm about half way through uninstalling the updates you've listed (joy!), I've disabled traffic on my firewall so they won't just reinstall, what do you want me to do when I'm finished?

    I normally have updates configured so that they download but ask me what to install, should I change that to install automatically so it does them in the right order?

    Anything else?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    No - please leave updates to install only on command

    Once you've finished the list, run a new SFC /SCANNOW and post the CBS.log file
    Also run another CheckSUR scan and post the CheckSUR.log file (which I expect to be clear)

    do a manual check for updates and we'll see where we are.
      My Computer


  7. Posts : 37
    Win7 Ultimate x64 SP1 Dual Boot
    Thread Starter
       #17

    Right, finished uninstalling, a couple of them (KB2676562 & KB2753842) took about an hour each to get past the "Preparing to Configure Windows - Do Not Switch off Computer" screen. I thought it had crashed the first time, good job I left it alone!!

    I re-ran the surt and sfc /scannow, cbs file attached. I had a quick scan through the cbs.txt, there don't seem to be any errors, but I don't exactly know what I'm looking for.

    I'll do a manual update in the morning, do you want me to actually install anything yet, or wait until you've had a look at the logs?
      My Computer


  8. Posts : 37
    Win7 Ultimate x64 SP1 Dual Boot
    Thread Starter
       #18

    Would be handy if I actually attached the log!!
      My Computer


  9. Posts : 37
    Win7 Ultimate x64 SP1 Dual Boot
    Thread Starter
       #19

    I did a manual update search, and have attached two .txt files, optional and important, which lists the updates (obviously under these categories) that Windows wants to install.

    I haven't actually installed anything yet.

    Interestingly a good proportion of the updates are ones dealing with remote access security issues. My firewall is now blocking traffic again!!
    Last edited by Roo66; 29 Mar 2013 at 05:34. Reason: Comments added
      My Computer


  10. Posts : 37
    Win7 Ultimate x64 SP1 Dual Boot
    Thread Starter
       #20

    Hi Noel,

    Sorry to pester, I realise you're probably busy and thanks for all the effort so far, just wondering what I should do now.

    Roo
      My Computer


 
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