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Windows 7: Multiple issues after update (sfc /scannow and CheckSUR logs included)

02 Apr 2013   #61
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's see if that's changed anything...

Please run these, and post the results.

DIR C:\Windows\System32\iert*.* /S
DIR C:\Windows\Sysntem32\iert*.* /AH /S
ATTRIB C:\Windows\System32\iert*.* /S
ICACLS C:\Windows\System32\iert*.* /T


My System SpecsSystem Spec
.
02 Apr 2013   #62
EWG

Windows 7 Home Edition, 64bit
 
 

DIR C:\Windows\System32\iert*.* /S

Volume in drive C has no label.
Volume Serial Number is A8E9-0212
File Not Found

DIR C:\Windows\Sysntem32\iert*.* /AH /S

The system cannot find the file specified.

ATTRIB C:\Windows\System32\iert*.* /S

File not found - C:\Windows\System32\iert*.*

ICACLS C:\Windows\System32\iert*.* /T

C:\Windows\System32\LogFiles\WMI\RtBackup\iert*.*: Access is denied.
Successfully processed 0 files; Failed processing 1 files
My System SpecsSystem Spec
02 Apr 2013   #63
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

So no change there
Please uninstall IE9, and then reinstall it
How do I install or uninstall Internet Explorer 9?
My System SpecsSystem Spec
.

02 Apr 2013   #64
EWG

Windows 7 Home Edition, 64bit
 
 

Attempting to uninstall results in a generic error: "An error has occured. Not all of the updates were successfully uninstalled."
My System SpecsSystem Spec
02 Apr 2013   #65
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I was afraid of that.

It's worth trying an over-the-top install - it may work. Download the stub installer from Download Internet Explorer 9 - Microsoft Windows

and run it - see what happens.

If that fails, then it's likely to be time for a repair install of the OS, and then attempting an install of IE9 again.
My System SpecsSystem Spec
02 Apr 2013   #66
EWG

Windows 7 Home Edition, 64bit
 
 

Hmmm, the install seemed to work fine, automatically bringing up IE and asking if it wanted me to make it my default browser. However, running the commands above still has the same results.
My System SpecsSystem Spec
02 Apr 2013   #67
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'm going to shout for help - this is a new one on me!
My System SpecsSystem Spec
02 Apr 2013   #68
EWG

Windows 7 Home Edition, 64bit
 
 

Stumping the expert is never a good sign
My System SpecsSystem Spec
03 Apr 2013   #69
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I cannot claim any expertise in IE, despite using it all the time - nothing ever goes wrong with my installation, so I never had to fix it
What I know about Windows Update I had to pick up because of its association with the Software Protection system, rather than any particular interest - and most f it still confuses the heck out of me.
My System SpecsSystem Spec
04 Apr 2013   #70
EWG

Windows 7 Home Edition, 64bit
 
 

I can definately relate to the being confused part :D

So should I post something in the "Browsers & Mail" section of the forms to see if someone there can further assist?

Thanks,
EWG
My System SpecsSystem Spec
Reply

 Multiple issues after update (sfc /scannow and CheckSUR logs included)




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