Multiple issues after update (sfc /scannow and CheckSUR logs included)

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #61

    Let's see if that's changed anything...

    Please run these, and post the results.

    DIR C:\Windows\System32\iert*.* /S
    DIR C:\Windows\Sysntem32\iert*.* /AH /S
    ATTRIB C:\Windows\System32\iert*.* /S
    ICACLS C:\Windows\System32\iert*.* /T
      My Computer


  2. EWG
    Posts : 42
    Windows 7 Home Edition, 64bit
    Thread Starter
       #62

    DIR C:\Windows\System32\iert*.* /S

    Volume in drive C has no label.
    Volume Serial Number is A8E9-0212
    File Not Found

    DIR C:\Windows\Sysntem32\iert*.* /AH /S

    The system cannot find the file specified.

    ATTRIB C:\Windows\System32\iert*.* /S

    File not found - C:\Windows\System32\iert*.*

    ICACLS C:\Windows\System32\iert*.* /T

    C:\Windows\System32\LogFiles\WMI\RtBackup\iert*.*: Access is denied.
    Successfully processed 0 files; Failed processing 1 files
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  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #63

    So no change there
    Please uninstall IE9, and then reinstall it
    How do I install or uninstall Internet Explorer 9?
      My Computer


  4. EWG
    Posts : 42
    Windows 7 Home Edition, 64bit
    Thread Starter
       #64

    Attempting to uninstall results in a generic error: "An error has occured. Not all of the updates were successfully uninstalled."
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #65

    I was afraid of that.

    It's worth trying an over-the-top install - it may work. Download the stub installer from Download Internet Explorer 9 - Microsoft Windows

    and run it - see what happens.

    If that fails, then it's likely to be time for a repair install of the OS, and then attempting an install of IE9 again.
      My Computer


  6. EWG
    Posts : 42
    Windows 7 Home Edition, 64bit
    Thread Starter
       #66

    Hmmm, the install seemed to work fine, automatically bringing up IE and asking if it wanted me to make it my default browser. However, running the commands above still has the same results.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #67

    I'm going to shout for help - this is a new one on me!
      My Computer


  8. EWG
    Posts : 42
    Windows 7 Home Edition, 64bit
    Thread Starter
       #68

    Stumping the expert is never a good sign
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #69

    I cannot claim any expertise in IE, despite using it all the time - nothing ever goes wrong with my installation, so I never had to fix it :)
    What I know about Windows Update I had to pick up because of its association with the Software Protection system, rather than any particular interest - and most f it still confuses the heck out of me.
      My Computer


  10. EWG
    Posts : 42
    Windows 7 Home Edition, 64bit
    Thread Starter
       #70

    I can definately relate to the being confused part :D

    So should I post something in the "Browsers & Mail" section of the forms to see if someone there can further assist?

    Thanks,
    EWG
      My Computer


 
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