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Windows 7 not genuine
I am getting the not genuine windows version of windows popups. My machine has a licence and has worked fine up until a few days ago.
Here's what happened:
1. Disk head crash, completely unreadable.
2. Bought and installed new disk.
3. Unable to restore, because of the (incredibly irritating and stupid) Samsung recovery area not setup.
4. Sent machine to Samsung who did a full factory reset.
5. Restored my machine from the Samsung backup(which on pain of death I will never use again).
Now, the popups started almost immediately, windows update won't work and I have contacted microsoft who talked me through resetting activation using a SLUI command. Didn't work.
When I do a validate, I get this:
"Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows. Not to worry, we can help you with that."
When I view the activation window, the license ID is not my actual license ID. It is some OEM one (I guess) used by the engineer who factory reset my machine. When I attempt to change it, it stays the same.
MGDIAG
So what do I do to get this fixed?Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-KJKY7-28H2M-RWFRX Windows Product Key Hash: cyZztAdBRZiGy8Y57YSYp7nvCRA= Windows Product ID: 00359-OEM-9809171-59125 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {EBB2C2C3-E971-4646-9DBE-1EF1DAF85065}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_gdr.120305-1504 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 114 Blocked VLK 2 Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2 Microsoft Office Visio Professional 2003 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\windows\system32\slui.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{EBB2C2C3-E971-4646-9DBE-1EF1DAF85065}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RWFRX</PKey><PID>00359-OEM-9809171-59125</PID><PIDType>8</PIDType><SID>S-1-5-21-3227352410-2182359678-1881265499</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R530/R730/R540 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>08JV.M029.20100621.hkk</Version><SMBIOSVersion major="2" minor="6"/><Date>20100621000000.000000+000</Date></BIOS><HWID>E3B83607018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57013</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55747</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-091-759125-02-2057-7600.0000-0862013 Installation ID: 019030781875124312739220357156098790202650382066328344 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RWFRX License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 28/03/2013 01:01:38 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x000000000001EFF0 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppobjs.dll Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%\system32\sppwinob.dll Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui Tampered File: %systemroot%\system32\drivers\spsys.sys HWID Data--> HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAeqhu42i3wEHiOJ48cDuSlTodXF0= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP INTEL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE SLIC SECCSD LH43STAR SSDT PmRef CpuPm
Last edited by Erock; 27 Mar 2013 at 20:05.