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#21
Please post the CBS folder as requested in section 4 from my link.
4. Log Collection
The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.
- Navigate to the following folder:
C:\Windows\Logs- Right-click and on the CBS folder and select Copy.
- Minimise all open windows and right-click on your Desktop, then select Paste.
- Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
- A file, CBS.zip should appear on your Desktop.