New
#11
Hey Noel
Any update on this?
Thanks
Hey Noel
Any update on this?
Thanks
Hmmm - I think this may tell us something.
Please run the following command, and post the results.
Code:REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385" /S .
Here you go:-
Code:C:\>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Comp onent Based Servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad36 4e35~amd64~~6.1.7600.16385" /S HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser vicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1 .7600.16385 InstallClient REG_SZ DISM Package Manager Provider InstallName REG_SZ Microsoft-Windows-Foundation-Package~31bf3856ad364e 35~amd64~~6.1.7600.16385.mum InstallLocation REG_SZ \\?\X:\Packages\ CurrentState REG_DWORD 0x70 SelfUpdate REG_DWORD 0x0 Visibility REG_DWORD 0x1 InstallTimeHigh REG_DWORD 0x1ca0440 InstallTimeLow REG_DWORD 0x249c687d InstallUser REG_SZ S-1-5-18 Trusted REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser vicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1 .7600.16385\Owners Microsoft-Windows-UltimateEdition~31bf3856ad364e35~amd64~~6.1.7600.16385 REG_DWORD 0x20040 Microsoft-Windows-EnterpriseEdition~31bf3856ad364e35~amd64~~6.1.7600.16385 REG_DWORD 0x20000 Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~6.1.7600.16385 REG_DWORD 0x20070 Microsoft-Windows-HomePremiumEdition~31bf3856ad364e35~amd64~~6.1.7600.16385 REG_DWORD 0x20000 Microsoft-Windows-HomeBasicEdition~31bf3856ad364e35~amd64~~6.1.7600.16385 REG_DWORD 0x20000 Microsoft-Windows-StarterEdition~31bf3856ad364e35~amd64~~6.1.7600.16385 R EG_DWORD 0x20000
Hmmm - maybe I'm reading it the wrong way around....
try this one...
Code:REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11" .
Code:C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co mponent Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd6 4~~6.1.1.11" HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser vicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11 InstallClient REG_SZ WindowsUpdateAgent InstallName REG_SZ Microsoft-Windows-Foundation-Package~31bf3856ad364e 35~amd64~~6.1.7600.16385.mum InstallLocation REG_SZ \\?\C:\Windows\Servicing\Packages\ CurrentState REG_DWORD 0x40 SelfUpdate REG_DWORD 0x0 Visibility REG_DWORD 0x2 Trusted REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser vicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11\Owner s
Very strange - I wonder how that could have happened??
We need to change permissions on that key, and then correct the error.
Unfortunately, the registry is a pain to change permissions in, so we have to do it manually.
Please first create a System Restore point - in case things go wrong!
Now open Regedit
Navigate to the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\
key and find the
Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11
key, and right-click on it
(note: accept warnings as appropriate)
Select Permissions
Click on the Advanced button
Click on the Owner tab, and highlight Administrators
click Apply
put a tick in the 'Replace owner...' box, and click Apply
Click on the Permissions tab
Highlight the Administrators entry, and click Edit
put a tick in the Allow/Full control box, and click OK
put a tick in the 'Replace all child...' box, and click OK out (twice)
Close Regedit
In an Elevated Command Prompt, run the following command
then reboot, and run another CheckSUR scan.Code:REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11" /v InstallName /t REG_SZ /d Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum .
Unable to find Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11 in the specified registry location
Screenshot attached
Thanks
Oh okay...found it...editing it now
Hi Noel
I followed your instructions but found that the Allow/ Full Control boxes in the Administrators entry were already checked and grayed out
Attached are the updated logs
Thanks