Win 7 64bit SP 1 installation error - Code 800F0818

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  1. probuddha
    Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       New #11

    Hey Noel

    Any update on this?

    Thanks
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    Not yet - I got side-tracked (Sorry!).
    Top of the list, now!
      My Computer
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #13

    Hmmm - I think this may tell us something.

    Please run the following command, and post the results.

    Code:
     
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385" /S
 
.
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  6. probuddha
    Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       New #14

    Here you go:-

    Code:
    C:\>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Comp
onent Based Servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad36
4e35~amd64~~6.1.7600.16385" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1
.7600.16385
    InstallClient    REG_SZ    DISM Package Manager Provider
    InstallName    REG_SZ    Microsoft-Windows-Foundation-Package~31bf3856ad364e
35~amd64~~6.1.7600.16385.mum
    InstallLocation    REG_SZ    \\?\X:\Packages\
    CurrentState    REG_DWORD    0x70
    SelfUpdate    REG_DWORD    0x0
    Visibility    REG_DWORD    0x1
    InstallTimeHigh    REG_DWORD    0x1ca0440
    InstallTimeLow    REG_DWORD    0x249c687d
    InstallUser    REG_SZ    S-1-5-18
    Trusted    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1
.7600.16385\Owners
    Microsoft-Windows-UltimateEdition~31bf3856ad364e35~amd64~~6.1.7600.16385
REG_DWORD    0x20040
    Microsoft-Windows-EnterpriseEdition~31bf3856ad364e35~amd64~~6.1.7600.16385
  REG_DWORD    0x20000
    Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~6.1.7600.16385
    REG_DWORD    0x20070
    Microsoft-Windows-HomePremiumEdition~31bf3856ad364e35~amd64~~6.1.7600.16385
   REG_DWORD    0x20000
    Microsoft-Windows-HomeBasicEdition~31bf3856ad364e35~amd64~~6.1.7600.16385
 REG_DWORD    0x20000
    Microsoft-Windows-StarterEdition~31bf3856ad364e35~amd64~~6.1.7600.16385    R
EG_DWORD    0x20000
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #15

    Hmmm - maybe I'm reading it the wrong way around....

    try this one...
    Code:
     
 
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11"
 
.
      My Computer
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  8. probuddha
    Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       New #16

    Code:
    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd6
4~~6.1.1.11"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11
    InstallClient    REG_SZ    WindowsUpdateAgent
    InstallName    REG_SZ    Microsoft-Windows-Foundation-Package~31bf3856ad364e
35~amd64~~6.1.7600.16385.mum
    InstallLocation    REG_SZ    \\?\C:\Windows\Servicing\Packages\
    CurrentState    REG_DWORD    0x40
    SelfUpdate    REG_DWORD    0x0
    Visibility    REG_DWORD    0x2
    Trusted    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11\Owner
s
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #17

    Very strange - I wonder how that could have happened??

    We need to change permissions on that key, and then correct the error.
    Unfortunately, the registry is a pain to change permissions in, so we have to do it manually.

    Please first create a System Restore point - in case things go wrong!

    Now open Regedit
    Navigate to the
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\
    key and find the
    Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11
    key, and right-click on it

    (note: accept warnings as appropriate)
    Select Permissions
    Click on the Advanced button
    Click on the Owner tab, and highlight Administrators
    click Apply
    put a tick in the 'Replace owner...' box, and click Apply
    Click on the Permissions tab
    Highlight the Administrators entry, and click Edit
    put a tick in the Allow/Full control box, and click OK
    put a tick in the 'Replace all child...' box, and click OK out (twice)
    Close Regedit

    In an Elevated Command Prompt, run the following command
    Code:
     
REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11" /v InstallName /t REG_SZ /d Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum
 
.
    then reboot, and run another CheckSUR scan.
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  11. probuddha
    Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       New #18

    Unable to find Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11 in the specified registry location

    Screenshot attached

    Thanks
      My Computer
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  12. probuddha
    Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       New #19

    Oh okay...found it...editing it now
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  13. probuddha
    Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       New #20

    Hi Noel

    I followed your instructions but found that the Allow/ Full Control boxes in the Administrators entry were already checked and grayed out

    Attached are the updated logs


    Thanks
      My Computer
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