Win 7 64bit SP 1 installation error - Code 800F0818

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    If they were checked and greyed out, that almost certainly means that permissions for the whole ...\Packages\ key have been altered at some time - which is probably when this error crept in.


    The CheckSUR report is still the same - did you get any error message when you ran the command afterwards?


    Please run the following command again and post the results. -

    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11"
      My Computer


  2. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #22

    No I didn't get any error messages but while running the command it prompted whether I wanted to overwrite it, I typed Y

    I ran this recent command you gave and it gave an Invalid Key error

    Code:
    C:\>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Se
    rvicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11"
    ERROR: Invalid key name.
    Type "REG QUERY /?" for usage.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    Duh?? that's the same command we ran earlier!

    Please open Regedit and navigate to the
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages
    key
    right-click on 'Packages' and select Export
    save as CBSex.reg
    (it may take a while!)
    compress the resulting file, and attach it to your response.
      My Computer


  4. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #24

    Attached
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    OK - I think I see the problem (and it's my fault, partly)

    Please open an Elevated Command Prompt, and run the following command....

    Code:
     
    REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11" /v InstallName /t REG_SZ /d update.mum
     
    .

    Then run another CheckSUR and we'll see where we are.
      My Computer


  6. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #26



    Code:
    C:\>REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Serv
    icing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11" /v In
    stallName /t REG_SZ /d update.mum
    ERROR: Invalid key name.
    Type "REG ADD /?" for usage.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    OK - we'll try it this way....

    Code:
     
    REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11" /v InstallName /t REG_SZ /d update.mum
     
     
     .
    I copied the Key from your data file so it *should* be OK!
      My Computer


  8. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #28

    Getting this overwrite prompt:-

    Code:
    C:\>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Compon
    ent Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6
    .1.1.11" /v InstallName /t REG_SZ /d update.mum
    Value InstallName exists, overwrite(Yes/No)?
    Should I proceed with an Yes ?
      My Computer


  9. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #29

    Weird - now that I tried with your previous code, I got the overwrite prompt to that as well. I cancelled it though
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    Just as well - I think what's there is actually the correct version!

    The system may have been updating everything and so locked it.
    Please run the query again

    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11"

    Then run CheckSUR again
      My Computer


 
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