Win 7 64bit SP 1 installation error - Code 800F0818

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  1. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #61

    Hi Tom

    I went the farthest I could with the system restore

    Attached is the CBS log

    Please check and advise at your convenience

    Thanks
      My Computer


  2. Posts : 2,663
    Windows 8.1 Pro x64
       #62

    Hi probuddha,

    You just caught me at the last minute.

    It looks like you've zipped up the wrong log by mistake, could you attach the CBS log please?

    Tom
      My Computer


  3. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #63

    Oops! Sorry about that.

    Find the log attached

    Thanks
      My Computer


  4. Posts : 2,663
    Windows 8.1 Pro x64
       #64

    Hi probuddha,

    No problem, it's an easy mistake to make. No issues there either! I would like you to reboot then try installing SP1 again please, use the file that you have downloaded to install it, not Windows Update.

    Tom
      My Computer


  5. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #65

    Okay great! I will give it another shot tomorrow and let you know how it goes.

    In case it takes more than a few hours, I'll still let it run, is that right?


    Many thanks!
      My Computer


  6. Posts : 2,663
    Windows 8.1 Pro x64
       #66

    Okay, good luck!

    Leave it for at least 6 this time, just in case. The install time depends on so many different factors so it's best to be sure before we cancel it.

    Tom
      My Computer


  7. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #67

    Perfect! Thank you so much and sorry for keeping you up a li'l longer :)

    Good night!
      My Computer


  8. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #68

    Hi Tom

    Still no luck

    Error Message & subsequent logs attached

    Please advise


    Thanks
      My Computer


  9. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #69

    Hi Tom

    Any update on this? :)

    Thanks
      My Computer


  10. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #70

    Hi Tom

    I tried installing SP several more times but it failed everytime with the same error

    I looked at the CBS log and it has lots of errors like the following

    Code:
    2013-04-06 13:54:15, Info  CBS  Failed to get session package state for package: Package_7_for_KB2679255~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    
    2013-04-06 13:54:15, Info  CBS  Failed to get session package state for package: Package_6_for_KB2679255~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    
    2013-04-06 13:54:14, Info  CBS  Failed to get session package state for package: Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    And so on...

    Is this the reason for the installation failure?

    Please find the entire CBS log attached

    Looking forward to your response


    Many thanks!
    Probuddha
      My Computer


 
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