this copy of windows is not genuine go online and resolve now

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  1. Posts : 76
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    this copy of windows is not genuine go online and resolve now


    I have read the articles and no the steps...

    I am hestitant resolving online...I simply wanted to supply Micorosoft with a new product key.
    My options in control panel/system are go online /or change product key. I elected to produce a new product key. When I give the product key I get "not genuine" which is false because on other computers in our shop I always get that message 'not genuine' and I need to telephone in/ and in all instances my new product keys are accepted. (sidebar we upgraded and/or changed our old Xp computers to Windows 7 pro thus my experience with product keys)

    With this computer over the last two years I have made hardware changes and so forth -and the activation was always 'active' as I checked on it now and then. I don't know what happened recently...thus my attempt to use a new fresh product key. I have no option to phone in. I attempted to run slui.exe and slui.exe 4 and nothing happened.

    I have a working machine that over the years we have fine tuned it and this nag to activate is troubling in that I don't want 'Online Resolution' messing with our clean system. Just want to surrender to Microsoft a new fresh product key - and get back to work. Thanks for indulging this long note.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    In order to completely troubleshoot Windows validation & activation issues, please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    More info: Windows Genuine and Activation Issue Posting Instructions
      My Computer


  3. Posts : 76
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Results Validation Tool


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-*****-*****-82GRP
    Windows Product Key Hash: 2V+fGKXQkW/6yKgjIF7VV8bEtLM=
    Windows Product ID: 55041-008-1500877-86508
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {9AADE510-52EF-4C7F-8B4D-128C7E80EA03}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9AADE510-52EF-4C7F-8B4D-128C7E80EA03}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-008-1500877-86508</PID><PIDType>6</PIDType><SID>S-1-5-21-3252674964-212500096-3997546307</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>hp workstation xw8200</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786B8 v2.08</Version><SMBIOSVersion major="2" minor="3"/><Date>20051222000000.000000+000</Date></BIOS><HWID>329F3807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>3B102469EAB96C2</Val><Hash>Ckw6YiPIKYu8BsqEc5/gsjjcUgw=</Hash><Pid>89392-865-2429272-65809</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-008-150087-03-1033-7601.0000-0942013
    Installation ID: 013042768615595551526530835465668556502551938104415544
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 82GRP
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 4/6/2013 6:20:56 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:3:2013 13:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAln14E04oKsb05yyr4sdqiLKKTleYoFZpcoq+QZDo
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC COMPAQ TUMWATER
    FACP COMPAQ TUMWATER
    MCFG COMPAQ TUMWATER
    SSDT COMPAQ PROJECT
    ASF! COMPAQ TUMWATER
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    Your Key isn't Geniune you're using a volume licensed Key on an OEM computer .

    You would need to get a legit key
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    The Key in use here has been blocked by Microsoft because it's been leaked to the internet.

    The machine was built in 2005 - so cannot have a Windows 7 license of its own, but *may* have a Windows XP COA sticker - if so, for which edition?

    Where did you acquire this license from?

    If you were sold it - complain vigorously to the vendor.
      My Computer


  6. Posts : 76
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    What's Next


    I bought a new product key ... the program files /system/activation - the computer offers no ability to phone in to supply the key. The only option I have is to 'go online to resolve..." all I want to do is insert the newly paid for key ... and authenticate... and I am prevented from doing this task. In that past when the key was rejected on applying I was given the option to phone in / and I cannot do that.
    Thanks
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    Parvardigar said:
    the program files /system/activation - the computer offers no ability to phone in to supply the key. The only option I have is to 'go online to resolve..." all I want to do is insert the newly paid for key ... and authenticate... and I am prevented from doing this task.
    What is preventing you from activating your newly purchased key online?

    Follow these steps to do that:

    Activate Windows 7 Online
      My Computer


  8. Posts : 76
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    Follow Up to Activate


    I have followed all these articles however the difficulty I am having is this:
    from the artilcle:

    2. To Activate by Phone
    A) Open the Start Menu, and type slui.exe 4 and press Enter.
    3. If prompted by UAC, then click on Yes.

    When I type in start / ' slui.exe 4 ' and press enter - nothing happens. That is the difficulty I need to activate by phone by the slui executible fails to offer any window that one would expect.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #9

    Open up an elevated command prompt .

    Click on type CMD in the search programs and files box . Right click on CMD under Programs (1) and choose Run as administrator .

    Type in the commands below press [ENTER] after each command

    Code:
    slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
    Press [ENTER]

    Code:
    slmgr -ato
       Note
    XXXXX-XXXXX-XXXXX-XXXXX-XXXXX is your actual Product Key
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Even easier.....
    Click on the Start button

    in the Search box, type

    SLUI 3

    hit the Enter key, and follow the instructions.



    (Where did you get the new Key from?)
      My Computer


 
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