Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Update has odd text and Won't show Updates

07 Apr 2013   #1

Windows 7 Home Premium 64 bit
Windows Update has odd text and Won't show Updates

I've tried all kinds of things to fix this and can't figure it out and haven't seen the issues anywhere else.

I have attached a screen grab of the error I am getting.

Basically their is a giant exclamation point inside a yellow shield. The Top Line of text says:


Then in smaller font underneath that: #actionCustominsta

Then under that in same font and size: #actionCustominsta

The box you usually hit to install updates is but there is no text in it. If I hit it the yellow shield becomes a red one with an X in it. I've tried running the FixIt Tool from Windows and it does nothing. It says it's fixed things but nothing happens.

Can anyone look at the attachment and give me a clue ?



Any thought

My System SpecsSystem Spec
07 Apr 2013   #2

64-bit Windows 10 Pro

Hello Chris,

You might see if using OPTION THREE in the tutorial below to completely reset Windows Update may help.

Windows Update - Reset

Hope this helps, :)
My System SpecsSystem Spec
07 Apr 2013   #3

Windows 7 Home Premium 64 bit

Thanks for the option. It didn't seem to work. I am still getting the odd text. This time when I pressed the gray button it looked like it was downloading something but when it was done everything was the same.
My System SpecsSystem Spec

07 Apr 2013   #4

64-bit Windows 10 Pro

In that case for now, see if running a sfc /scannow command may be able to help. You may need to run it a few times followed by restarting the computer after each time.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec

 Windows Update has odd text and Won't show Updates

Thread Tools

Similar help and support threads
Thread Forum
Can't do stuff on internet and text won't show.
Okay, my brother had this problem for a while. He can't download stuff from the internet, can't load or view youtube videos, can't see anything on Facebook and a pop up login for a new game that came out won't show anything and it just blank and his McAfee won't load either. We got AVG Tune Up to...
General Discussion
How do I get Office 2013 updates to show in Windows Updates.
I am using Office 2013 Pro & it does not show updates in the normal Windows Update section on my computer. I have to refer to any Office application, select File & then Accounts to see that I have automatic updates selected & the update number, but it does not tell me if it is the latest update, so...
Microsoft Office
Windows Update Screen with no text after SP1 Update
Windows Update Screen with no text after SP1 Update Hi, after I updated my Windows 7 (x64) sytem to SP1, Windows Update doesn't show any text, just the images (you can see a screenshot in the attachments) Also, when I opened msconfig.exe and navigated to the services tab, I din't see the...
Windows Updates & Activation
How to tell Windows Update not to show me updates
I do not want to install update KB971033 right now. I'm seeing posts where people are having problems after installing this new WGA update. I'm also hearing that you will need to validate every 3 months once this update is installed. I don't know if this is true or not but I want to hold off...
Installation & Setup
Windows 7 won't show updates
hi there I recently installed an English version of Windows 7 and since im from Denmark I wanted to have the danish language pack, but whenever i push either "Optional" or "Important" updates it shows nothing in the field even though there are 37 optional and 1 important. Help will of course be...
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:07.
Twitter Facebook Google+